Updated on Jan 28, 2022 11:19 IST
Arpta Singh

Arpta SinghSenior Executive – Content

Ground Services is an integral part of airline operations. Ground Services are are also known as Operation Agents, Ramp Agents. The responsibility of Ground Services is to load and unload baggage, operating luggage carts, guiding planes during departure and arrival from their gates, performing other important airplane serving task. It is a prominent role as their task is to ensure the safety and comfort of the passengers, prepare plane for flight. Ground services is a bit hectic as the area involved in Ground Services are risky. It involves loading and unloading of heavy luggage, heavy equipments etc. Ground services employees often work in outdoors in usually all types of weather.

Eligibility Criteria for Ground Services Course

For Ground Services, candidates need to have a high school diploma or equivalent degree. Notably, no additional licenses or education is needed for Ground Services.  

Desired Skills for Ground Services 

Apart from the educational qualifications, candidates need to possess below mentioned skills to have a successful career as a Ground Services.  

Skillsets for Ground Services

Good communication skills 

Able to work independently 

Able to work in team 

Able to meet deadlines 

Comfortable to work in odd hours 

Flexibility 

Comfortable in working during holidays 

Comfortable to work in evening hours 

Able to handle pressure 

Comfortable to work on weekends 

Able to lift heavy items 

Mentally strong 

Physically strong 

Soft skills 

Management skills 

Organising skills 

Technical skills 

Problem solving attitude 

Career Opportunities and Scope for Ground Services

Candidates aspiring to work as Ground Services are supposed to apply for the position of after completing their academics. There are various industries that hire candidates for the position of Ground Services. Some of such industries are mentioned below:  

  • Airlines 
  • Travel Agencies 
  • Aviation Firms  
  • Travel Agencies  
  • Airports  
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Job Profiles and Top Recruiters for Ground Services 

Ramp Operative: Ram Operative job is load baggage and other equipment, to remove baggage from aircraft, to tie down and secure baggage and freight on board the aircraft.  

Ground Services Supervisor: The role of Ground Services Supervisors is to check the safety and comfort of passengers. To provide efficient ground handling service to passengers.  

Airport Representative: An airport representative assists passengers and guests related to their flight arrangements. The responsibility of an airport representative is to visit airport to greet and welcome VIP guests upon arrival, carrying their luggage, and making other arrangements like transportation from the hotel to the airport.  

Airport Ticketing Executive: The role of an airport ticketing executive is to book flight tickets and manage reservations for customers. They also interact with customers to solve their queries regarding tickets, reservations, flight timings, fares, seats etc.  

Airport Management: The role of airport management is to supervise managers and staff, plan budgets, oversee the maintenance and repair of aircraft equipment etc. 

Top Recruiters for Ground Services

There are various companies in India that provide job opportunities to candidates who are looking for Ground Services role. Some of the popular Indian Companies that hire Ground Services jobs are mentioned below:  

Top Recruiting Companies for Ground Services

IndiGo 

GoAir 

Qatar Airways 

Vistara 

Air India 

AirAsia India 

Emirates Airlines 

Jet Airways 

Lufthansa 

Virgin Atlantic 

Ground Services Salary Package

The salary package of Ground Services varies as per their role, positions, job profiles, work experiences and many other factors. As per the report of glassdoor.co.in, the monthly salary of Ground Services in different companies are mentioned below: 

Companies 

Monthly Salary (in INR)

Spicejet  

28,000-31,000 

IndiGo  

22,927 

IndiGo Airlines  

27, 242 

Jet Airways  

31,932 

Important FAQs related to Ground Services

Q. What is ground service?

A. Ground Services is also known as "ground handling". They are responsible to facilitate an aircraft flight, guiding planes during departure and arrival from their gates etc. 

Q. What does a ground service agent do?

A. They are responsible for directing aircraft for takeoff, loading and unloading luggage, de-ice planes etc. 

Q. What ae the eligibility criteria required for Ground Services?

A. To apply for Ground Services, candidates must have a high school diploma or equivalent degree. 

Q. What are important skills needed for Ground Services? 

A. Important skills needed for Ground Services are flexibility, verbal skills, teamwork, soft skills, management skills, technical skills, organising skills etc. 

Q. What is the 5 major categories of ground handling services?

A. Five major categories of ground handling services are refueling aircraft, marshalling and parking, towing aircraft,  luggage handling etc. 

Q. What is ramp service?

A. The role of a ramp services agents is to load and unload aircraft. H/She is also responsible for aircraft maintenance, cleaning etc. 

Q. What is hangar at airport?

A. Hangar is basically a closed building structure designed to hold aircraft or spacecraft. It is meant for protection of aircraft from the weather, direct sunlight etc. 

Q. What are the job options after pursuing Ground Services course? 

A. Some of the popular job profiles for Ground Services are airport representatives, airport management, ground services supervisor etc. 

Q. Which are the top recruiters for Ground Services?

A. Some of the popular top recruiters for Ground Services are GoAir, IndiGo, Vistara, AirAsia India, Emirates Airlines, Qatar Airways, Lufthansa, Air India, Jet Airways etc. 

Q. What is the monthly salary offered to Ground Services by Spicejet?

A. Spicejet offers around INR 28,000 to INR 31,000 for Ground Services role.

Q. What is the monthly salary package offered to Ground Services by IndiGo Airlines?  

A. IndiGo Airlines offer a monthly salary package of INR 27, 242 for Ground Services profile. 

Popular Ground Services Colleges in India

Following are the most popular Ground Services Colleges in India. Learn more about these Ground Services colleges (Courses, Reviews, Answers & more) by downloading the Brochure.
8.13 K
1 Course

Popular Private Ground Services Colleges in India

99.94 K
1 Course
69 K
4.2 LPA
In Affiliation with Gujarat University|100% Quality Training & Placements|Upto 50% Scholarships
1 Course
69 K
4.2 LPA
In Affiliation with Gujarat University|100% Quality Training & Placements|Upto 50% Scholarships
50 K - 95 K
4.0
1 Course
69 K
4.2 LPA
In Affiliation with Gujarat University|100% Quality Training & Placements|Upto 50% Scholarships
1.45 L - 1.65 L

Popular Ground Services UG Courses in India

Following are the most popular Ground Services UG Courses . You can explore the top Colleges offering these UG Courses by clicking the links below.

UG Courses

Popular Ground Services PG Courses in India

Following are the most popular Ground Services PG Courses . You can explore the top Colleges offering these PG Courses by clicking the links below.

PG Courses

Popular Ground Services Specializations in India

Following are the most popular Ground Services Specializations . You can explore the top Colleges offering these Specializations by clicking the links below.

Popular Specializations

Comments

My height is 4 feet 9 inches. Can I become a ground attendant / ground staff?

Reply to Aisha

A

Abhinav singh

Beginner-Level 2

a week ago

The height requirements for flight attendants differ slightly across airlines, but the average is a minimum of 159cm (5 feet 2 inches) without shoes. Some airlines do an arm-reach test in which an average reach of 212 cm (6 feet 9 inches) is required. So your answer depends on which airlines you ...The height requirements for flight attendants differ slightly across airlines, but the average is a minimum of 159cm (5 feet 2 inches) without shoes. Some airlines do an arm-reach test in which an average reach of 212 cm (6 feet 9 inches) is required. So your answer depends on which airlines you want to join.

I want to become a ground staff. How do I take admission in Frankfinn Institute?

Reply to Actually my name is Daisy kumari

B

Bhavya Bakhshi

Contributor-Level 6

3 weeks ago

Dear Daisy, Frankfinn institute of air hostess training does not conduct any entrance exam for Certificate Diploma or post graduate Diploma courses. However, they do conduct their admission procedure which is known to be a tough one. The selection is based on interview bases.

I want to know about the fee structure at Tritya Air Hostess Academy for Certification Program in Ground Staff Services.

Reply to Krishna Kumar

D

Dev singh

Beginner-Level 2

a month ago

https://www.tritya-aha.com/certification-program-in-ground-staff-services.html
Here you can fill there query form and get all the necessary information needed by you.

Is height important for ground staff and hotel jobs? My height is 4,9, will that be an issue?

Reply to komal Rathore

39047679
Divya vani

Contributor-Level 10

2 months ago

Ground crew or ground staff work in the aviation industry where they are engaged in various roles at the airport. Ground staff ensures the safety and comfort of passengers, including checking in baggage, providing information, assisting disabled passengers, confirming reservations, and selling ti...Ground crew or ground staff work in the aviation industry where they are engaged in various roles at the airport. Ground staff ensures the safety and comfort of passengers, including checking in baggage, providing information, assisting disabled passengers, confirming reservations, and selling tickets. As such No height limit is required for either airport ground staff or airport manager. Height is required only for cabin crew and airhostess and I. e. For Male - 170 cm.

Am I eligible for airport ground services as I have a tattoo on my wrist?

Reply to Priyanka chakraborty

40731839
Rishav Verma

Beginner-Level 4

2 months ago

There's no problem if you have tattoo on your wrist.

P

Payal Kumari

Beginner-Level 4

2 months ago

Yes, you are allowed but only for ground services.

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