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    Commonly asked questions
    On All Courses
    Q:   How to send a message to a Simplilearn course instructor, in case I have a course-related query?
    A: 

    Using the Q&A section is the quickest way to get your questions about a course on Simplilearn answered. However, if the instructor for the paid course has enabled direct messaging, enrolled students can message them by following these steps.

    1. Go to the Messages page (you can also access it via the drop-down menu that appears when you click on your initials or your profile picture at the top right of the page).

    2. Click Compose.

    3. Enter the instructor's name and your message.

    4. Click Submit.

    Another way to access messages is to click Overview under the course player, scroll down to the instructor's profile, and click on their name.

    Q:   What are the different ways to access Udemy courses?
    A: 

    Several options are available for accessing Udemy's courses based on the learning needs and financial situation of the individual:

    (1) One-time purchase (Courses On Demand): Courses can be purchased, and lifetime access is granted so that courses can be learned at one's own pace with no time limit.

    (2) Udemy Personal Plan (Subscription): The user gets unlimited access to thousands of top-rated courses with a monthly or annual payment. The advantage here is that the access lasts only as long as the subscription stays active.

    (3) Free Udemy Courses: Instructors may offer a few courses free of charge, giving access to just the videos but no certificates or extra services like direct Q&A with the instructor.

    (4) Udemy Business: This plan is for organizations and offers large teams access to collections of courses for skill development.

    Q:   What is Udemy's Personal Plan? How does it work?
    A: 

    Udemy Personal Plan is a subscription-based service which offers unlimited access to thousands of high-quality courses covering different training topics, from business and technology to personal development and creative skills.

    • It works as a monthly or annual subscription where the user clarifies their intention, and the subscription runs until a stipulated time.

    • Users can get course-inclusive services until the subscription expires.

    • Upon cancellation, the course access will no longer be active, unlike purchases of a single course where access is for life.

    • It also does not include paired Udemy courses. Only selected shares are available.

    • Limited availability to select regions and specific users.  

    Q:   Does Udemy offer any scholarships or financial aid?
    A: 

    No, it doesn't. Udemy offers a large number of free courses and many at pretty low prices. There are different types of sales going on occasions like Black Friday, or sometimes Buy More, Save More" promotions, site-wide sales where most courses on the platform are discounted to a flat rate, such as $14.99 or $11.99. Please note that all Udemy courses have a 30-day money-back guarantee.

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    Content authored by:

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    Rashmi Karan

    Updated on Apr 8, 2025

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