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Commonly asked questions
On All Courses
Q:   What is the eligibility to take ISO online courses?
A: 

ISO online courses are open to a wide audience, including professionals in quality assurance, compliance, risk management, sustainability, and technical roles. They are also suitable for students, business leaders, consultants, and anyone looking to enhance their understanding of ISO standards. There are no strict entry requirements for most of the courses, making them accessible to beginners and experts alike.

Q:   What are ISO online courses?
A: 

Online ISO courses are structured educational programs that focus on understanding and implementing ISO standards across various fields. Such courses help individuals and organizations adhere to the best global quality, safety, sustainability, and operational efficiency practices. Provided entirely online, these courses are accessible to anyone worldwide with comprehensive knowledge of management systems, technical standards, and skills development.

Q:   Do ISO online courses provide certificates?
A: 

Yes, students will receive certificates upon completion of the ISO online courses. These certificates validate the learner's knowledge and skills in specific areas of ISO standards. For professionals, these credentials can strengthen resumes and demonstrate expertise to employers. For organizations, these certifications help show compliance and enhance credibility.

Q:   Do ISO certifications focus on specific industries?
A: 

Yes, some ISO certifications are tailored for specific sectors like healthcare, IT, energy, and manufacturing. For example -

Healthcare

  • ISO 13485: Medical Devices Quality Management

  • ISO 15189: Laboratory Quality and Competence

Information Technology

  • ISO 27001: Information Security Management

  • ISO/IEC 20000: IT Service Management

Energy and Environment

  • ISO 50001: Energy Management

  • ISO 14001: Environmental Management

Food Safety

  • ISO 22000: Food Safety Management Systems

  • FSSC 22000: Food Safety Certification

Automotive

  • IATF 16949: Automotive Quality Management

Construction and Infrastructure

  • ISO 45001: Occupational Health and Safety

  • ISO 37001: Anti-Bribery Management

Aviation, Space, and Defense

  • AS9100: Aerospace Quality Management

Manufacturing and Production

  • ISO 9001: Quality Management Systems

  • ISO 31000: Risk Management

Finance and Banking

  • ISO 22301: Business Continuity Management

  • ISO 20022: Financial Messaging

Supply Chain and Logistics

  • ISO 28000: Supply Chain Security Management

ISO 
Admission FAQs

Q:   What is VILT on the ISO Digital Learning Platform?
A: 

VILT stands for Virtual Instructor-Led Training. It refers to online training in which an actual instructor provides a live session to students using a virtual classroom platform.

Main characteristics of VILT sessions:

  • They are conducted live, on a particular date and time.

  • You and the teacher participate in the session remotely.

  • You may engage with the teacher and other students via video, audio, or text.

  • The aim of VILT sessions is to mimic a regular classroom learning process by using technology.

Please note that ISO VILT courses tend to be invitation-only, i.e., you have to be invited or pre-approved to attend.

Q:   How to reset my password on the ISO portal?
A: 

You can reset or update your password through the ISO Global Directory, which controls your login details.

To reset your password (if you forgot it):

  • Proceed to the ISO Digital Learning Platform login page and select "Reset password".

  • Input your registered email address.

  • You will receive an email with a link to set a new password.

  • Follow the instructions in the email to reset your password.

To change your password (in case you know the existing one):

  • Once logged in, proceed to Preferences or Account Settings.

  • Locate the option that enables you to modify your password.

  • Enter your existing password and then the new one.

  • Select a secure password.

Q:   What is the difference between ISO Certification vs. ISO Training Certification?
A: 

The terms ISO certification and ISO training certification are often used interchangeably, but they mean different things.

ISO Certification

What it is: This certification is given to organizations.

How it works: A certification body checks if the organisation meets the requirements of an ISO standard (like ISO 9001 for quality management or ISO 14001 for environmental management).

Process: The organisation must show that it has a sound quality management system. They must furnish documents and go through internal and external audits. If everything is in order, the certifying body grants the ISO certification.

ISO Training Certification

What it is: This certification is for individuals who complete specific training courses.

Courses offered: ISO training certification includes training for roles like lead auditor, lead implementer, internal quality auditor, and general awareness of ISO standards.

Purpose: The training helps participants understand ISO standards to assist their organizations in implementing them effectively.

Q:   What topics do ISO online courses cover?
A: 

ISO offers a wide range of courses tailored to different needs:

  • Conformity Assessment: Covers regulatory compliance and certification.
  • Gender: Teaches how to incorporate gender-responsive practices in standardization.
  • Good Standardization Practices: Focuses on stakeholder engagement and drafting standards.
  • International Standardization: Explores how standards are developed and managed globally.
  • Leadership and Power Skills: Develops skills in communication, negotiation, and decision-making.
  • Technical Tools: Guides participants in using ISO IT tools for standards development.
Q:   What is the duration of ISO online course?
A: 

Course duration of the ISO online courses vary, depending upon the type of course offered:

  • Short introductory courses: A few hours to one day.
  • Comprehensive courses: One to several weeks, depending on complexity.
  • Certification preparation courses: A few weeks to a few months.

The course duration is mentioned in the course description, allowing learners to plan accordingly.

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Content authored by:

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Rashmi Karan

Updated on Apr 18, 2025