Business Process Modelling

Business Process Modelling

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Updated on Apr 25, 2022 17:06 IST

The below article explains the business process Modelling.

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Business process modelling is a mechanism of data representation, catering process workflows, and its associated sub-processes. The process models are designed to provide insight into the interacting system, users, departments, front-end, and back-end functioning. 

It also helps in workflow analysis, triggering points, internal events, validations, business rules, and a holistic view of processes functioning.

Business Process Modelling emphasizes the following:-

  1. The actors of the workflow and task execution.
  2. The activity, whether it is an automated, semi-automated, or manual task.
  3. Insight on processes and sub-processes.
  4. SLA (Service Level Agreement) involved.
  5. Success and Failure workflows.
  6. Scenarios of soft and hard rejection and involved workflows.
  7. Automations provisions and redundancies

Business process modeling is a quantifiable approach based on the business data points associated with workflows and events that allow the user to set comparative metrics. 

There are two standard methodologies of “Business Process Modelling” which are acceptable worldwide:-

  1. Business Process Modelling Notation (BPMN)
  2. Unified Modelling Language (UML)

Stencils play a vital role in visual representations of process modelling.

There are a few commonly used stencils as below:-

  1. Start Gate:- It represents the initiation of the process.
  2. End Gate:- It represents the closure of a process.
  3. Arrows:- It represents the movement of the flow.
  4. Decision Points:- It is represented with a diamond shape that denotes two dimensions of a situation. It can also represent two facets of business processes.
  5. Rectangles:- These represent activities assigned to the process.
  6. Swim lanes:- These represent a defined system or user/s who are responsible for executing a business workflow.

“Process Maps” and “Business Process Modelling” are two distinct ways of process representation. Process maps are more dependent on manual representation, MIS reports, and provides a high-level view of the process. Business Process Modelling is a data-driven quantitative approach that provides insight into business process workflows.

Dimensions of business process modelling basically revolve around event logs and process mining. Event logs are digital in nature, and at every enterprise, event logs are maintained. Event logs provide data input against business process flows. Whereas “Business Process Modelling” can be defined as the logic/algorithm that is tightly coupled to run these events.

Business process modelling helps the organizations in the following ways:-

  • It helps to accelerate the business process and looks into automation approaches. It gives an insight into success and failure rates, and the time taken by the user to complete a workflow design. Steps involved in a sub-process that is a part of the main workflow.
  • It keeps an eye on the operational cost and mechanism to curtail them.
  • A business process model provides a relationship between two actors. These actors could be system and user or user to user or system to system.
  • It helps to establish the lifecycle, i.e., Design, Model, Execute, Monitor, and optimize.

There are different “Business Process Modelling” software that aid in managing the process work-flows, such as TIBCO, HIVE, Process Street, etc. Thus Business Process Modelling is a process of gathering process insight and aiding our understanding with visual representation.

An example of Business Process Modelling could be defined as below:-

The user wants to avail of a personal loan; however, his Credit Records are not good, and post system validation, the applicant has been marked as “Amber” with respect to his credit rating. The user lying subprocess talks about a waiver that can be progressed by the credit manager, and post-approval of the same, the loan can be sanctioned. The waiver process needs to delineate in detail so that the user journey can be supported. Here both the process flows become important to achieve a business workflow.

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Figure 1. Credit Check Process
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