ServiceNow Reviews on Courses, Pricing, Features & Career Impact
ServiceNowAll About Courses & Platform
Admissions are open for all online ServiceNow courses. Enroll by visiting https://www.servicenow.com/services/training-and-certification.html.
Key Highlights of ServiceNow 2025
ServiceNow, the digital workflow powerhouse founded in 2004 by Fred Luddy, transforms business operations for 85% of Fortune 500 companies. This Silicon Valley giant, headquartered in Santa Clara, leads the charge in AI-enabled enterprise software, empowering organizations to automate complex processes, predict issues, and foster innovation. Under CEO Bill McDermott's leadership, ServiceNow aims to become the 21st century's defining enterprise software company.
With a commitment to equitable access to technology, diverse workplaces, and global sustainability, ServiceNow's cutting-edge platform frees businesses to focus on core missions while optimizing workflows. Experience the future of work with ServiceNow and discover how AI-powered solutions can revolutionize your business today, making the world work better for everyone.
Here are the key highlights of ServiceNow as of 2025:
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Provider Name |
ServiceNow |
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Established In |
2004 |
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Official Website |
https://www.servicenow.com/services/training-and-certification.html |
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Founded By |
Fred Luddy |
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Popular For |
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Top Selling Courses at ServiceNow |
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Student Base |
1000+ |
Commonly asked questions On Highlights
There are various trainings within the Now Learning catalog which can be used as per learning preference and also as per the need by the learners, such as:
- Instructor-led courses: Multi-day sessions available in-person or virtually.
- Self-paced, on-demand courses: Users can learn at their own pace through online study materials.
- Certifications: The Certification catalog comprises and theirmainline certifications, micro-certification courses, and associated exams.
- Hands-on labs and simulators: With the help of labs and simulators, students can gain practical experience for real-world applications.
- Workshops and high-touch events: Interactive sessions designed to deepen understanding and skills.
- Predefined learning paths: These are structured combinations of courses tailored for specific roles, often culminating in certification.
- Change Enablement and customer training packages: These are available for purchase using learning credits or as part of Success Packages.
A Career Journey in Now Learning is a structured programme designed to guide users toward job readiness for specific roles within the ServiceNow ecosystem. Each journey consists of various levels of achievement that combine technical training, credentials, recommended skills, community engagement activities, and other resources.
These journeys are designed to prepare individuals for in-demand roles with the right knowledge and experience. Learners can then progress through their previous learning and experience levels, allowing for a personalized approach to skill development and career advancement.
To access training on Now Learning, users would need to create an account and log in. While learners can browse the catalog without a profile, a free account is required to enroll in any training courses. This account allows users to manage their learning progress and access additional features within the platform.
Now Learning provides flexible training options with choices to accommodate individual users through customized learning experiences based on recommended roles and product-specific paths. The approach is designed to enhance the current skills of users and assist them in progressing to more advanced levels of expertise.
Now Learning allows learners to share their achievements through public profiles, which is beneficial for career advancement. Generally, the platform is a very important resource for individuals seeking to develop their skills within the ServiceNow ecosystem.
Why Choose ServiceNow Courses in 2025?
Here are some of the main reasons why individuals are preferring ServiceNow courses in 2025:
- The platform offers "n" number of certifications to choose from, such as Expert, Mainline, Micro, and Suite certifications. This wide variety allows individuals to find the right fit for their career goals and expertise levels.
- ServiceNow certifications are recognized worldwide, enhancing your professional credibility and opening up global job opportunities in a competitive market.
- The training programs offered by ServiceNow are designed to accommodate various learning styles and schedules.
- Each ServiceNow certification validates your skills to potential employers and clients and helps you advance in your current role or transition to new opportunities within the tech industry.
- All ServiceNow courses are tailored to cover major ServiceNow products and practical applications, ensuring that learners can effectively apply their knowledge in real-world scenarios.
- You will have the opportunity to engage with the ServiceNow community through training, which fosters networking opportunities and collaborative learning experiences with peers and industry leaders.
Commonly asked questions
ServiceNow courses focus on:
- ServiceNow platform navigation
- Automation of workflows
- Incident management, problem management, and change management
- Custom application development
- IT operations management (ITOM)
The key benefits include gaining hands-on skills to manage enterprise-level IT services, improving troubleshooting capabilities, and enhancing career prospects in ITSM, system administration, and development.
Types of Courses Offered By ServiceNow in 2025
Expert Certifications
These are the highest-level certifications offered by ServiceNow. They recognize advanced expertise in both technical and communication skills.
- Certified Master Architect
- Certified Technical Architect
Mainline Certifications
These certifications cover key ServiceNow products and require a proctored exam. To maintain certification, candidates must pass periodic non-proctored update exams.
Each certification includes the following details:
- Certification Description – Explains the skills and knowledge gained through the certification.
- Training Requirements –
- Pre-requisite Training – Recommended courses that help prepare for the required training.
- Required Training – Mandatory courses that provide the content for the exam. The final course issues a certification voucher.
- Exam Blueprint – Provides details on the exam’s purpose, target audience, topics covered, structure, registration process, sample questions, and additional training information.
- Earn Additional Credentials – The certification may be part of a broader credential set. Completing it can help earn more certifications.
- Recommended Experience – Suggested experience level before taking the exam. ServiceNow does not verify this experience.
- Exam and Registration Details – Information on the exam format, duration, and how to register.
- Certification Expiration – Guidelines on maintaining certification status.
Micro-Certifications
These certifications focus on specialized topics within ServiceNow products. They have a smaller scope than Mainline Certifications and do not require a proctored exam.
Micro-certifications assess technical skills in specific areas of ServiceNow. Since they cover a limited topic, they help demonstrate expertise in a focused area.
Suite Certifications
Suite Certifications are earned by completing a combination of Mainline, Micro-Certifications, or Accreditations. No separate exam is required. Once all requirements are met, the certification is awarded within 24 hours.
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Updated on Apr 4, 2025
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