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Certificate in IT Service Technician 
offered by Wake Tech

  • Public University
  • Institute Icon139 acre campus
  • Estd. 1958

Certificate in IT Service Technician
 at 
Wake Tech 
Overview

Foundational Training for IT Support

Duration

12 months

Start from

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Total fee

5.16 Lakh

Mode of learning

Online

Official Website

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Course Level

UG Certificate

Certificate in IT Service Technician
 at 
Wake Tech 
Highlights

  • Earn a certificate from Wake Tech Community College
  • Learn from expert faculty
  • Financial aid available
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Certificate in IT Service Technician
 at 
Wake Tech 
Course details

Who should do this course?
  • Individuals seeking entry-level positions in IT support or technical assistance roles
What are the course deliverables?
  • Proficiency in diagnosing and resolving hardware and software issues, enhancing troubleshooting skills essential for IT support roles
  • Mastery of fundamental networking concepts, enabling efficient communication and collaboration within IT environments
  • Ability to install, configure, and maintain various operating systems and software applications to ensure optimal system performance
  • Skill in providing exceptional customer service and user support, fostering positive interactions and resolving technical issues promptly
More about this course
  • The Certificate in IT Service Technician equips learners with fundamental skills in computer systems, troubleshooting, and customer service essential for entry-level IT roles
  • Topics include hardware and software installation, network basics, and user support. Graduates demonstrate proficiency in maintaining and resolving technical issues within diverse IT environments

Certificate in IT Service Technician
 at 
Wake Tech 
Curriculum

NOS 110 Operating System Concepts

CTI 120 Network and Security Foundations

CTS 120 Hardware/Software Support

CTS 155 Tech Support Functions

CTS 220 Advanced Hardware/Software Support

SEC 110 Security Concepts

Certificate in IT Service Technician
 at 
Wake Tech 
Entry Requirements

Eligibility criteriaUp Arrow Icon
Conditional OfferUp Arrow Icon
  • Not mentioned

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Certificate in IT Service Technician
 at 
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Certificate in IT Service Technician
 at 
Wake Tech 
Contact Information

Address

9101 Fayetteville Rd, Raleigh, NC 27603, USA
Raleigh ( North Carolina)

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