A New Communication Framework for Healthcare
- Offered byCoursera
- Public/Government Institute
A New Communication Framework for Healthcare at Coursera Overview
Duration | 4 hours |
Total fee | Free |
Mode of learning | Online |
Official Website | Explore Free Course  |
Credential | Certificate |
- Overview
- Highlights
- Course Details
- Curriculum
A New Communication Framework for Healthcare at Coursera Highlights
- Earn a Certificate upon completion
A New Communication Framework for Healthcare at Coursera Course details
- We quickly make connections drawn from our own lives and can fill in other aspects in a story like meaning, emotion, narrative trajectory and so on
A New Communication Framework for Healthcare at Coursera Curriculum
Module 1: Foundations in Compassion
Module 1: Foundations in Compassion
Welcome!
Defining Empathy and Compassion
Empathy & Compassion Survey
Reflect on Your Answers
Communication Scenario: You are the Doctor
A Lesson from Theater
"State of the Art" and a misunderstanding
Perspectives on What Just Happened
Additional Reading on Empathy and Compassion in Healthcare
What We've Learned
A Lesson from Theater
What does "state of the art" mean to you?
Research on Compassion
Compassionate Attributes
Module 2: Inclusiveness and Identity
Module 2: Inclusiveness & Identity
Meet Chase, our guide for this module
None of these is you
Creating 'Brave Spaces' to reflect
My Socialized Life & The Trusted Few
Additional reading on socialization
Dr. Cene's Principles
Your Walk in the Park
The Effects of Socialization Part 1
The Effects of Socialization Part 2
Module 3: Speaking Plainly
Module 3: Speaking Plainly
Personal Reflection
Did you get it?
What was happening?
How did Marie feel?
The Effect of Words
One Extra Minute
Your Approach to a Difficult Conversation
Ordering Information for a Patient
Patient Research on the Internet
Module 4: The Clinical Story
Module 4: The Clinical Story
Who-What-Why Refresher
Using the Worksheet in Real Time
Why did she leave the room?
Dr. Winters' Story
The Benefit of a Who-What-Why Approach
Compassionate Communication Best Practices
A Tool to Determine Best Care
Summative Exam
STAFF SANDBOX
Staff Information
Other courses offered by Coursera
Student Forum
Anything you would want to ask experts?
Useful Links
Know more about Coursera
Know more about Programs
- Medical Courses
- Public Health & Management
- Hospital Management Course
- Perfusion Technology
- Medical Transcription
- Diabetology
- Forensic Medical Science
- Dialysis Technology
- Cardiovascular Technology
- Cath Lab Technology
- BSc Pathology
- BSc Operation Theatre Technology
- MSc Pathology
- BSc in Perfusion Technology
- Nephrology