ITIL Expert Certification - IT Service Management at PeopleCert Overview
ITIL Expert Certification - IT Service Management
at PeopleCert
Gain knowledge, skills, and expertise required to achieve the ITIL Expert Certification and excel in IT Service Management roles
Mode of learning | Online |
Credential | Certificate |
ITIL Expert Certification - IT Service Management
Table of contents
ITIL Expert Certification - IT Service Management at PeopleCert Highlights
ITIL Expert Certification - IT Service Management
at PeopleCert
- Earn a certificate after completion of the course
ITIL Expert Certification - IT Service Management at PeopleCert Course details
ITIL Expert Certification - IT Service Management
at PeopleCert
Skills you will learn
Who should do this course?
- IT Service Managers
- IT Operations Managers
- IT Consultants
- IT Project Managers
What are the course deliverables?
- Key concepts, principles, and terminology of ITIL
- Service management as a practice
- Service lifecycle stages and their purposes
- Functions and processes across the service lifecycle
- ITIL guiding principles and best practices
- Integration of ITIL processes and functions across the entire service lifecycle
- Governance, organizational structure, roles, responsibilities, and interfaces
More about this course
- This course equips with comprehensive knowledge and skills in all aspects of IT Service Management (ITSM) as defined by the ITIL framework
- This course is designed to provide IT professionals with a deep understanding of all aspects of IT Service Management (ITSM) as outlined by the ITIL framework. ITIL, or Information Technology Infrastructure Library, is a globally recognized set of best practices for managing IT services to align them with the needs of the business
ITIL Expert Certification - IT Service Management at PeopleCert Curriculum
ITIL Expert Certification - IT Service Management
at PeopleCert
ITIL Foundation Certification
Intermediate Level Modules (Lifecycle and Capability Streams)
Managing Across the Lifecycle (MALC)
ITIL Practitioner
Other courses offered by PeopleCert
View Other 10 Courses
ITIL Expert Certification - IT Service Management
at PeopleCert
Student Forum
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