GW - Leading Healthcare Quality and Safety
- Offered byCoursera
- Public/Government Institute
Leading Healthcare Quality and Safety at Coursera Overview
Duration | 13 hours |
Total fee | Free |
Mode of learning | Online |
Difficulty level | Beginner |
Official Website | Explore Free Course  |
Credential | Certificate |
Leading Healthcare Quality and Safety at Coursera Highlights
- Shareable Certificate Earn a Certificate upon completion
- 100% online Start instantly and learn at your own schedule.
- Flexible deadlines Reset deadlines in accordance to your schedule.
- Beginner Level
- Approx. 13 hours to complete
- English Subtitles: Arabic, French, Portuguese (European), Italian, Vietnamese, German, Russian, English, Spanish
Leading Healthcare Quality and Safety at Coursera Course details
- Ensuring patient safety and healthcare quality is critical and should be a key focus of everyone in healthcare practice. This course provides healthcare practitioners and others with an introduction to the knowledge and skills needed to lead patient safety and quality improvement initiatives at the micro and macro levels. Participants will explore the foundations of health care quality and the science underlying patient safety and quality improvement, design and select effective health care measures, analyze patient safety problems and processes using tools such as human factors analysis, apply systematic approaches including the Plan-Do-Study-Act (PDSA) model to address quality improvement challenges, and learn strategies to lead a culture of change. The course takes a world view of patient safety and quality, linking participants to research and resources from the World Health Organization (WHO), the US Agency for Healthcare Research and Quality (AHRQ), the Joint Commission and other international organizations. Course highlights include personal stories, lessons learned from other industries and interviews with the President of the National Committee for Quality Assurance (NCQA) and other leaders in quality movement.
- About The George Washington University School of Nursing
- Ranked among the top nursing schools by U.S. News & World Report, the George Washington University School of Nursing educates and inspires nurses to provide high-quality, compassionate person-centered health care. The school develops leaders actively engaged in health promotion, patient advocacy and healthcare innovation, and prepares exceptional nurse educators who pursue quality and advance the profession. The School of Nursing is committed to improving the health and wellbeing of people and communities locally, nationally and globally. The school values lifelong learning and its students advance nursing practice, leadership and education as they make a difference in the world.
Leading Healthcare Quality and Safety at Coursera Curriculum
Establishing a Framework for Quality & Safety
Welcome to the Course!
An Interview with Peggy O?Kane, Founding & Current President of the National Committee for Quality Assurance (NCQA)
The Unsettling Facts
Models for Change
Summary
Please tell us more about you as a learner....
Module 1 Readings & Resources
Module 1 Practice Quiz
Safety as a First Principle of Quality
Introduction
The Lewis Blackman Story
The Science of Patient Safety
Systems Re-Engineering
Human Factors
Summary
Module 2 Readings & Resources
Module 2 Quiz
Measures & Measurement
Introduction
A Framework for Measures
What Makes a Good Measure?
Measurement: Why & What
Use & Reporting of Measures
Summary
Module 3 Readings & Resources
Desirable Measures Checklist
Module 3 Quiz
Quality and Safety Improvement Science
Introduction
Identifying the Problem & Benchmarking
Quality Improvement Process
QI as a Team Sport
Quality Innovations: An Interview with Jesse Hines
Summary
Module 4 Readings and Resources
Module 4 Quiz
Leadership for Quality & Safety
Introduction
Culture of Improvement and Safety: Models for Creating More Effective Organizations
Leadership and Followership in a Culture of Quality
Knowing Who You Are as a Leader
Overcoming Resistance to Change
Summary
Module 5 Readings & Resources
Module 5 Quiz
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