Service Desk Analyst Training
- Offered byMindMajix
Service Desk Analyst Training at MindMajix Overview
Service Desk Analyst Training
at MindMajix
Leverage the growing demand for Certified Service Desk Analyst professionals
Duration | 30 hours |
Mode of learning | Online |
Schedule type | Self paced |
Difficulty level | Intermediate |
Credential | Certificate |
Service Desk Analyst Training
Table of content
- Overview
- Highlights
- Course Details
- Curriculum
Service Desk Analyst Training at MindMajix Highlights
Service Desk Analyst Training
at MindMajix
- High-quality training services
- Great Content and practice materials
- Learn from certified trainer consultant who has significant amount of experience in working with the technology.
Service Desk Analyst Training at MindMajix Course details
Service Desk Analyst Training
at MindMajix
Skills you will learn
What are the course deliverables?
- 350 + Workshops Every Month
- Gain on-the-job kind of learning experience through high quality Service Desk Analyst videos built by industry experts.
More about this course
- MindMajix Service Desk Analyst Training: Learn how to deal with issues regarding Service Desk Environment and understand the importance of Managing, Meeting and Maintaining Service Levels, Develop a clear understanding of the support tools and technologies available to Service Desk Analysts., etc. You will also get an exposure to industry based Real-time projects in various verticals
Service Desk Analyst Training at MindMajix Curriculum
Service Desk Analyst Training
at MindMajix
Roles And Responsibilities
Effective Communication
Customer Service Skills And Competencies
Determine The Importance Of Effective Cross-Cultural Communication
The Service Desk Environment
Process Management
Managing, Meeting And Maintaining Service Levels
Problem Solving
Tools And Technologies Used In Customer Support
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Service Desk Analyst Training
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Student Forum
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