Technical Support Fundamentals at Coursera Overview
Technical Support Fundamentals
at Coursera
Take the first step to kickstarting your career in technical support fundamentals.
Duration | 20 hours |
Mode of learning | Online |
Difficulty level | Beginner |
Credential | Certificate |
Technical Support Fundamentals
Table of contents
Technical Support Fundamentals at Coursera Highlights
Technical Support Fundamentals
at Coursera
- Earn a Career Credential
- Access to different Tools to grow skills, careers, and businesses.
- Offered By Google
- Certification Course
Read more
Technical Support Fundamentals at Coursera Course details
Technical Support Fundamentals
at Coursera
Skills you will learn
What are the course deliverables?
- Taught by top companies and universities
- Affordable programs and 7 day free trial
- Apply your skills with hands-on projects
- Learn on your own schedule
- Course videos and readings
- Graded quizzes and assignments
- No degree or experience required for many programs
- Shareable Certificate upon completion
More about this course
- This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you'll be introduced to the world of Information Technology, or IT. You'll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what's to come in this certificate program.By the end of this course, you'll be able to:
- Understand how the binary system works
- Assemble a computer from scratch
- Choose and install an operating system on a computer
- Understand what the Internet is, how it works, and the impact it has in the modern world
- Learn how applications are created and how they work under the hood of a computer
- Utilize common problem-solving methodologies and soft skills in an Information Technology setting
Technical Support Fundamentals at Coursera Curriculum
Technical Support Fundamentals
at Coursera
Introduction to IT
Hardware
Operating System
Networking
Software
Troubleshooting
Other courses offered by Coursera
– / –
3 months
Beginner
View Other 6709 Courses
A
Abhijay Pandey
Technical Support Fundamentals
5.0
Learning Experience: This course is a part of professional certification called IBM TECHNICAL SUPPORT. This course includes all the case studies which we face on the daily basis it goes from beginner to intermediate level which also includes fundamentals of cloud. Love this course.
Faculty: Faculty was amazing, the way they taught every single thing was pretty understandable and interesting. If needed proper definitions are also included.
The course structure includes weekly assessments which is objective and multiples answers. Few includes quizzes which is very much creative that no one could get bored.
Course Support: By learning new things I've changed my new job position into networking.
Reviewed on 3 Jan 2023Read More
C
Chandan Padwalkar
Technical Support Fundamentals
5.0
Learning Experience: The course was very knowledgeable and made sure we learnt fundamentals in IT, the platform was very use to use and training's were quite less but very helpful
Faculty: The faculty were absolutely amazing specially Miss cindy the one taught about “operating systemsâ€
No course curriculum was not updated it lacks lot of new things which needs to be addressed. I liked how they covered basics of every technical fundamentals
Course Support: No
Reviewed on 9 Oct 2022Read More
View All 59 Reviews
Technical Support Fundamentals
at Coursera
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