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Certified Business Development Executive 

  • Offered byVSkills

Certified Business Development Executive

Learn everything you need to know about business and give a boost to your professional career


12 hours

Total fee


Mode of learning




Certified Business Development Executive

  • Earn a certificate of completion from Vskills
  • Get Lifelong e-learning access
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Certified Business Development Executive
Course details

Who should do this course?
  • For interns, entry level executives or experienced business development professionals with experience
What are the course deliverables?
  • Markets Analysis
  • Sales Basics
  • Customer Handling
  • Client Management
  • Developing Sales skills
  • Negotiation Skills
  • Telephone Skills
  • Arranging Client Meetings
More about this course
  • Business development is an important part of organization, for promotion and expansion of the business activities
  • Business development executives are in huge demand across the industry due to their role for advancing the growth of business
  • The certification provides an assurance to employer on business development skills of the candidate
  • The certificate acts as a proof of knowledge in concepts, tools, techniques and processes of business development

Certified Business Development Executive

Business Development Basics

What is Business Development

Business Development and Other Departments

Skills for Business Development

Business Development Drivers

Business Development Process

Sales Basics

What is Sales

Sales Responsibilities

Sales Techniques

Sales Cycle

Types of Orientation

Markets Analysis

Factors influencing consumer behaviour

Major Psychological Processes

Buying Decision Process

Organisational Buying

Business Buying Decision Process

Procurement Process

Managing BB Customer Relationships

Customer Handling

Understanding Customer Behaviour

Customers Expectations

Building Customer Relationship

Client Management

Making Sales Strategies

Lead Generation

Client Acquisition

Sales Proposal

Filing Tenders

Client Retention

Client Relationship Management

Developing Sales Skills

Skills Development

Public Speaking

Personality Development

Self Grooming Tips

Positive Attitude

Positive Behaviour

Behaviour for Successful Sale Person

Listening Skills

Vocal Skills

Negotiation Skills

Negotiation Basics

Preparing for the Negotiation Process

The Seven Basic Steps in Negotiation

Best Alternative to a Negotiated Agreement (BATNA)

Tactics for Negotiation Process

Telephone Skills

Telephone Manners

Telephone Etiquettes

Managing Telephone Calls

Voice Mail Etiquettes

Stress Management Skills

Consequences of Stress

Reason/Causes of Stress

Signs of stress

Techniques of Stress Management

Time Management Skills

Time Management Techniques

Office Communications and Mailing Skills

Mailing Services

Addressing Envelopes

Effective Office Meetings

Office memos

Incoming Mail

Outgoing Mail

Fundamentals activities of mail handling department

Mail Automation

Managing Office Records

Filing and Record Keeping

Purpose of Record Management

Features of Effective Record Management

Information Types

Information Access

Type of Files

Procedure of Classification

Methods of Filing

Systems of Filing

Arranging Client Meetings

Types of Meetings

Type of Committees

Meeting Arrangement

Meeting Terminologies Glossary

Meeting Management

Meeting Room Arrangements

Planning and Scheduling Meeting

Meeting Minutes

Word Processing - MS-Word

MS-Word Basics

Working With Documents

Customize the Word Environment

Editing a Document

Formatting Text

Formatting Paragraphs



Proofing a Document

Page Formatting



References and Citations

Track Changes

Spreadsheet - MS-Excel

Excel Basics

Workbook and Worksheet

Manipulating Data

Worksheet Formatting

Page Properties and Printing

Excel Formulas

Sort and Filter



Presentation Software - MS-PowerPoint

MS-PowerPoint Basics

PowerPoint Presentation

Slide Formatting

Slide Effects and Slide Show

Printing and Publishing

Networking and Internet

Networking Concepts

Network types

Windows Networking terms

Sharing Local Printer

Connecting to a Network Printer


Web Browser

Uploading and download files


Managing E-mail Accounts

Sending an E-mail from Outlook

Web based E-mail or Gmail

Digital Signature

Future Developments

Business Development and SEO

Social Media and Business Development


Big Data

Internet of Things (IoT)

Automation and AI

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