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Create an Omnichannel Customer Experience 

  • Offered byOpenClassrooms
  • Private Institute

Create an Omnichannel Customer Experience
 at 
OpenClassrooms 
Overview

Duration

8 hours

Total fee

Free

Mode of learning

Online

Difficulty level

Beginner

Official Website

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Credential

Certificate

Create an Omnichannel Customer Experience
Table of content
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  • Overview
  • Highlights
  • Course Details
  • Curriculum
  • Faculty
  • + 1 more item

Create an Omnichannel Customer Experience
 at 
OpenClassrooms 
Highlights

  • Earn a certificate of completion from Open Classroom
Details Icon

Create an Omnichannel Customer Experience
 at 
OpenClassrooms 
Course details

What are the course deliverables?
  • Learning Outcomes
  • By the end of this course, you'll be able to:
  • identify the stakes of the omnichannel customer experience.
  • outline your omnichannel strategy.
  • create a customer experience using an omnichannel approach.
More about this course
  • In this course, we'll be guiding you as you evaluate and outline your strategy
  • Then we'll be here to support you in creating a customer experience with an omnichannel approach

Create an Omnichannel Customer Experience
 at 
OpenClassrooms 
Curriculum

Part #1 - Identify the Stakes of an Omnichannel Customer Experience

Part #2 - Outline Your Omnichannel Strategy

Part #3 - Create a Customer Experience Using an Omnichannel Approach

Faculty Icon

Create an Omnichannel Customer Experience
 at 
OpenClassrooms 
Faculty details

Su Naulls
Designation : I am a digital marketing expert and I specialize in marketing strategy and omnichannel customer experience.

Create an Omnichannel Customer Experience
 at 
OpenClassrooms 
Entry Requirements

Eligibility criteriaUp Arrow Icon
Conditional OfferUp Arrow Icon
  • Not mentioned

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Create an Omnichannel Customer Experience
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