Customer Relationship Management at Great Learning Overview
Customer Relationship Management
at Great Learning
Join this CRM course to understand the working of a Customer Relationship Management process
Duration | 1 hour |
Total fee | Free |
Mode of learning | Online |
Difficulty level | Beginner |
Official Website | Explore Free Course  |
Credential | Certificate |
Customer Relationship Management
Table of contents
Customer Relationship Management at Great Learning Highlights
Customer Relationship Management
at Great Learning
- Completion Certificate
- Free lifetime access
Customer Relationship Management at Great Learning Course details
Customer Relationship Management
at Great Learning
More about this course
- This CRM course will introduce learner to the overall CRM process, its benefits, and how big companies like Apple & Amazon are incorporating it into their growth strategy
- Learner will start with understanding what CRM is and its primary purpose and then will be made to understand its many benefits
- Learner will learn about the components that drive CRM
- The CRM process will be taught along with the examples and explaining the roles and responsibilities of a Customer Relationship Manager
Customer Relationship Management at Great Learning Curriculum
Customer Relationship Management
at Great Learning
Main components of Operations Management
Introduction to Customer Relationship Management
What is Customer Relationship Management?
Benefits of CRM
CRM Process
What does Customer Relationship Managers do?
Examples of CRM
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