EXIN SIAM™ Foundation at EXIN Overview
EXIN SIAM™ Foundation
at EXIN
Understand the main concepts and processes of SIAM that are used in organizations
Duration | 1 hour |
Mode of learning | Online |
Credential | Certificate |
EXIN SIAM™ Foundation
Table of contents
EXIN SIAM™ Foundation at EXIN Highlights
EXIN SIAM™ Foundation
at EXIN
- Earn a certificate of completion from EXIN
- Available in 6 languages
- Get free required reading material
EXIN SIAM™ Foundation at EXIN Course details
EXIN SIAM™ Foundation
at EXIN
Who should do this course?
- For professionals who want to implement SIAM methodology in their organization
What are the course deliverables?
- Establish a SIAM ecosystem in order to better organize the organization’s resources
- Provide better support during a SIAM implementation by understanding the main considerations for the most important processes
- Reduce risks associated with Integrated Services and the SIAM ecosystem
- Connect different practices with SIAM to boost and improve the organization’s service provision
- Integrate services by using different structures based on SIAM practices and methodology
- Recognize the key stages of SIAM implementation in order to better plan its roll-out
- Determine SIAM roles and responsibilities in processes and the organization
- Better select the most appropriate SIAM practices in line with the organization’s environment and maturity
More about this course
- This certification covers subjects including the potential benefits, challenges, and risks of implementing Service Integration and Management
- EXIN SIAM™ Foundation tests a candidate’s knowledge and understanding of the terminology and the core principles of SIAM
EXIN SIAM™ Foundation at EXIN Curriculum
EXIN SIAM™ Foundation
at EXIN
Introduction to Service Integration and Management
Service Integration and Management Implementation Roadmap
Service Integration and Management roles and responsibilities
Service Integration and Management practices
Processes to support Service Integration and Management
Service Integration and Management challenges and risks
Service Integration and Management and other practices
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