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University of Michigan - Introduction to Healthcare Management 

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  • Public/Government Institute

Introduction to Healthcare Management
 at 
Coursera 
Overview

To provide students with a comprehensive understanding of healthcare systems, including their structure, organization, and key stakeholders

Duration

10 hours

Mode of learning

Online

Difficulty level

Intermediate

Official Website

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Credential

Certificate

Introduction to Healthcare Management
Table of content
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  • Overview
  • Highlights
  • Course Details
  • Curriculum

Introduction to Healthcare Management
 at 
Coursera 
Highlights

  • Earn a certificate from Coursera
  • Add to your LinkedIn profile
  • 4 assignments
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Introduction to Healthcare Management
 at 
Coursera 
Course details

What are the course deliverables?
  • Develop foundational knowledge in the organization of healthcare delivery systems and organizational structures in healthcare nonprofits
  • Identify and evaluate the functions, culture, and performance of healthcare provider organizations
  • Identify, understand, and shape solutions to the central issues involved in achieving excellence in U.S. healthcare institutions
More about this course
  • In Introduction to Healthcare Management, you'll learn the daily operation and management of healthcare delivery organizations and nonprofits, focusing on transformational leadership and decision-making processes
  • Explore the structure of healthcare organizations, the roles of clinical professionals, the importance of quality improvement, fundraising and community partnerships, effective communication strategies, and advocacy in healthcare
  • This course combines theoretical knowledge with practical case studies for a comprehensive understanding of managing complex healthcare organizations

Introduction to Healthcare Management
 at 
Coursera 
Curriculum

Structure and Function of Management in Healthcare Organizations

Course Welcome and Overview

Management as a Profession

Key Stakeholders

Healthcare Marketplace

Differentiating Non-Profit Sector

Mission Vision Values

Creating Transformational Culture and Building Continuous Improvement

Establishing Strategic Governance

Syllabus

Meet Your Instructor

Pre-Course Survey

Introduction to Case Analysis

Case 0: COVID-19

Week 1 Readings Overview

How nonprofits matter in American medicine, and what to do about It: Reports of the demise of nonprofits in US health care are premature

The influence of board diversity, board diversity policies and practices, and board inclusion behaviors on nonprofit governance practices

Does governance matter? Board configuration and performance in not‐for‐profit hospitals

Case 1: Funding for Community Health

Week 1 Assessment

Clinical Professionals and Leadership in Healthcare Organizations and Quality Improvement

Executive Leadership

Foundations of Clinical Excellence

Physicians

Nurses and Non-Physician Clinicians

Clinical Support

Population Health

Measuring teamwork in health care settings: A review of survey instruments

Association of primary care physician supply with population mortality in the United States, 2005-2015

Engaging doctors in the health care revolution

Differences in incomes of physicians in the United States by race and sex: observational study

Case 2: Operational Capacity

Enhancing diversity in the nursing workforce

Implicit Racial/Ethnic Bias Among Health Care Professionals and Its Influence on Health Care Outcomes: A Systematic Review

Week 2 Assessment

Managing People in Healthcare Organizations, Knowledge Management, Development of Environments

Management Theories

Purpose and Functions of Human Resources

Privacy, Security, Data, and the EHR

Environment of Care

Facilities Planning

Out of the box? How managing a subordinate’s multiple identities affects the quality of a manager-subordinate relationship

Potential biases in machine learning algorithms using electronic health record data

HITECH Act drove large gains in hospital electronic health record adoption

Assessing potential sources of racial and ethnic disparities in care: patient-and system-level factors

Case 3: Social Determinants

Week 3 Assessment

Financial Management, Philanthropy, Marketing and Strategy

Financial Management

Philanthropy and Fundraising

Marketing Purpose and Functions

Strategic Planning Process

Conclusion

How do nonprofits respond to negative wealth shocks? The impact of the 2008 stock market collapse on hospitals.

Unleashing the untapped potential of hospital philanthropy

Physicians as fundraisers: medical philanthropy and the doctor-patient relationship

Social media: How hospital facebook activity may influence patient satisfaction

Direct-to-Consumer Advertising for Cancer Centers and Institutes: Ethical Dilemmas and Practical Implications

Case 4: Marketing

Does Strategic Planning Matter?

Decoupling the use and meaning of strategic plans in public healthcare

Training hospital managers for strategic planning and management: a prospective study

Post-Course Survey

Week 4 Assessment

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Introduction to Healthcare Management
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