

Learning ServiceNow
- Offered byLinkedin Learning
- Private Institute
Learning ServiceNow at Linkedin Learning Overview
Learning ServiceNow
at Linkedin Learning
In this course, learn how to use ServiceNow to manage IT tasks at your organization
Duration | 2 hours |
Mode of learning | Online |
Difficulty level | Beginner |
Credential | Certificate |
Learning ServiceNow at Linkedin Learning Highlights
Learning ServiceNow
at Linkedin Learning
- 6 chapter quizzes
- Access on tablet and phone
- Certificate of completion
Learning ServiceNow at Linkedin Learning Course details
Learning ServiceNow
at Linkedin Learning
More about this course
- Successful IT teams solve problems and execute tasks while adhering to established company processes. ServiceNow takes some of the guesswork out of working with complex IT procedures by allowing professionals to leverage digital workflows
Learning ServiceNow at Linkedin Learning Curriculum
Learning ServiceNow
at Linkedin Learning
Introduction
Manage IT work assignment and fulfillment
ServiceNow needs and roles
1. Where Does Work Come From?
Tasks everywhere
Help desk tickets
2. The Navigator
What do I see?
Applications and modules
3. Lists and How to Tame Them
Viewing data
Data and column management
4. Data Output
Getting data out
Exporting records from a list view
5. My Work
Task work
How can I find work?
Conclusion
Next steps
Learning ServiceNow at Linkedin Learning Faculty details
Learning ServiceNow
at Linkedin Learning
Jim Kerrigan
Experienced IT professional specializing in service management, consulting business development, and project management. Proven ability to discover requirements, create custom proposals, implement decisions, and maintain customer relationship.
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