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Learning ServiceNow 

  • Offered byLinkedin Learning
  • Private Institute

Learning ServiceNow
 at 
Linkedin Learning 
Overview

In this course, learn how to use ServiceNow to manage IT tasks at your organization

Duration

2 hours

Mode of learning

Online

Difficulty level

Beginner

Credential

Certificate

Learning ServiceNow
Table of content
Accordion Icon V3
  • Overview
  • Highlights
  • Course Details
  • Curriculum
  • Faculty

Learning ServiceNow
 at 
Linkedin Learning 
Highlights

  • 6 chapter quizzes
  • Access on tablet and phone
  • Certificate of completion
Details Icon

Learning ServiceNow
 at 
Linkedin Learning 
Course details

More about this course
  • Successful IT teams solve problems and execute tasks while adhering to established company processes. ServiceNow takes some of the guesswork out of working with complex IT procedures by allowing professionals to leverage digital workflows

Learning ServiceNow
 at 
Linkedin Learning 
Curriculum

Introduction

Manage IT work assignment and fulfillment

ServiceNow needs and roles

1. Where Does Work Come From?

Tasks everywhere

Help desk tickets

2. The Navigator

What do I see?

Applications and modules

3. Lists and How to Tame Them

Viewing data

Data and column management

4. Data Output

Getting data out

Exporting records from a list view

5. My Work

Task work

How can I find work?

Conclusion

Next steps

Faculty Icon

Learning ServiceNow
 at 
Linkedin Learning 
Faculty details

Jim Kerrigan
Experienced IT professional specializing in service management, consulting business development, and project management. Proven ability to discover requirements, create custom proposals, implement decisions, and maintain customer relationship.

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Learning ServiceNow
 at 
Linkedin Learning 

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