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Washington University - Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails 

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  • Public/Government Institute

Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
 at 
Coursera 
Overview

Duration

2 hours

Total fee

Free

Mode of learning

Online

Schedule type

Self paced

Difficulty level

Intermediate

Official Website

Explore Free Course External Link Icon

Credential

Certificate

Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
Table of content
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  • Overview
  • Highlights
  • Course Details
  • Curriculum

Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
 at 
Coursera 
Highlights

  • Earn a shareable certificate upon completion.
  • Flexible deadlines according to your schedule.
Details Icon

Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
 at 
Coursera 
Course details

More about this course
  • This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course.
  • By the end of this lesson, you will be able to:
  • - Distinguish between formal and informal language
  • - Distinguish between direct and indirect language
  • - Choose the appropriate tone based on your relationship with your recipient, the context, and request

Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
 at 
Coursera 
Curriculum

Lesson

Business English Skills: How to Navigate Tone, Formality, and Directness in Emails

Video: Appropriate Tone in Email

Video: Formality Part 1

Video: Formality Part 2

Video: Directness

Vocabulary List

Summary

Formal or Informal?

Direct or Indirect?

Building the Right Email

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Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
 at 
Coursera 

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