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University of Colorado Boulder - Resilience & Leadership: Tools, Methods, & Applications 

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Resilience & Leadership: Tools, Methods, & Applications
 at 
Coursera 
Overview

To equip individuals with tools and methods to enhance their personal resilience, enabling them to effectively cope with adversity, stress, and challenges in both professional and personal life

Duration

31 hours

Mode of learning

Online

Difficulty level

Intermediate

Official Website

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Credential

Certificate

Resilience & Leadership: Tools, Methods, & Applications
Table of content
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  • Overview
  • Highlights
  • Course Details
  • Curriculum

Resilience & Leadership: Tools, Methods, & Applications
 at 
Coursera 
Highlights

  • Earn a certificate from Coursera
  • Add to your LinkedIn profile
  • 5 assignments
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Resilience & Leadership: Tools, Methods, & Applications
 at 
Coursera 
Course details

What are the course deliverables?
  • Explain how system’s thinking may be applied to a disaster scenario
  • Define the key roles and responsibilities of a Crisis Management Team and create a Crisis Management Plan
  • Describe how business and organizational strategies may cause or influence a crisis
  • Outline key crisis leadership and communication skills across the crisis lifecycle
More about this course
  • Resilience & Leadership: Tools, Methods, & Applications is the second course of the Resilience Engineering and Leadership in Crisis specialization
  • This course offers tools and methods for applying the concepts from the Course 1 (Resilience & Leadership: Concepts, Definitions, & Frameworks) to various applications and disaster scenarios
  • Systems thinking, crisis management lifecycle, and organizational strategy are presented to help cultivate and strengthen crisis leadership and communication skills
  • Learners will assess the resilience of a complex system and create a crisis management plan
  • This course can be taken for academic credit as part of CU Boulder's Master of Engineering in Engineering Management (ME-EM) degree offered on the Coursera platform
  • The ME-EM is designed to help engineers, scientists, and technical professionals move into leadership and management roles in the engineering and technical sectors
  • With performance-based admissions and no application process, the ME-EM is ideal for individuals with a broad range of undergraduate education and/or professional experience
Read more

Resilience & Leadership: Tools, Methods, & Applications
 at 
Coursera 
Curriculum

Applying Systems Concepts & Perspectives

Introduction to the Course

Introduction to Module 1

Systems Theory and Concepts

Systems Concepts and Perspectives

Systems Thinking and Mental Models

Human Caused Disaster Events

Cascading Disasters

SWOT Analysis Part 1

SWOT Analysis Part 2

Welcome and Where to Find Help

Assessment Strategy

Systems Engineering and Systems Definitions

Systems Theories and Management Applications

Infrastructure as Linked Social, Ecological, and Technological Systems

Systems Thinking

Global Assessment Report on Disaster Risk Reduction

Crisis Management and SWOT Analysis

Module 1 Reading Quiz

Reflection on Systems Thinking

Crisis Management Systems, Teams, and Plans

Introduction to Module 2

Crisis Management Systems

Resilience Capacities and Processes

Linking Resilience Capacities and the SAAL Processes

Crisis Management Team Goals

Crisis Management Team Members and Issues

Crisis Management Plan

Crisis Management Framework

How To Plan and Respond To a Crisis

Integrating Human and Technical Resilience Capacities and Processes

Crisis Management Team

Crisis Management Plan

Module 2 Reading Quiz

Your Scenario's Crisis Management Plan

Resilience Training, Business, & Organizational Strategy

Introduction to Module 3

Resilience Training Case Part 1

Resilience Training Case Part 2

Organizational Strategy and Crisis

Business Strategy and Crisis

Infrastructure Autopoiesis

The Balanced Scorecard

Mid-Course Assignment Reminder

Training Organizational Resilience in Escalating Situations

Putting Organizational Resilience to Work

Organizational Crisis Management and HR Development

Infrastructure Autopoiesis: Requisite Variety to Engage Complexity

The Balanced Scorecard

Disaster Resilience and the Balanced Scorecard

About the Upcoming Peer Review Assignments

Module 3 Reading Quiz

Resilience Analysis Grid Assessment (1/3)

Crisis Management Lifecycle and the Resilience Analysis Grid

Introduction to Module 4

Management Strategy and the Crisis Lifecycle

Crisis Management Before, During, and After a Crisis

Systemic Potentials Management

Resilience Analysis Grid

Resilience Analysis Grid—Implementation

Applying the RAG to Construct a Resilience Profile: Steps 1 & 2

Applying the RAG to Construct a Resilience Profile: Steps 3 & 4

Understanding the Life Cycle of a Crisis

Dynamics of the Crisis Lifecycle

Systemic Potentials for Resilient Performance

Introduction to the Resilience Analysis Grid

Applying the Resilience Analysis Grid at Organizational Levels

Applying the RAG to Water Infrastructure

Module 4 Reading Quiz

Resilience Analysis Grid Assessment (2/3)

Crisis Leadership and Communication

Introduction to Module 5

Leadership in Crisis

Communication with Internal and External Stakeholders

Crisis Communication and the Media

Example Crisis Events and Communications Issues

Lessons from Hurricane Katrina

Crisis Management and Paradoxical Behaviors

National Emergency Communications Plan

National Emergency Communications Plan - Video

Crisis Management and Communications

State of Crisis Communication

Disaster Planning and Risk Communication

Leading in the Paradoxical World of Crises

Module 5 Reading Quiz

Resilience Analysis Grid Assessment (3/3)

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Resilience & Leadership: Tools, Methods, & Applications
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