Salesforce Sales Operations Professional Certificate
- Offered byCoursera
- Public/Government Institute
Salesforce Sales Operations Professional Certificate at Coursera Overview
Salesforce Sales Operations Professional Certificate
at Coursera
Duration | 4 months |
Total fee | Free |
Mode of learning | Online |
Official Website | Explore Free Course  |
Credential | Certificate |
Salesforce Sales Operations Professional Certificate
Table of content
- Overview
- Highlights
- Course Details
- Curriculum
Salesforce Sales Operations Professional Certificate at Coursera Highlights
Salesforce Sales Operations Professional Certificate
at Coursera
- Earn a Certificate upon completion
- Skills -CRM,Sales Operations,Salesforce Lightning,Sales,Salesforce,Salesforce Sales Cloud,Lead Management,Opportunity Management,Reports and Dashboards,Customer Success
Salesforce Sales Operations Professional Certificate at Coursera Course details
Salesforce Sales Operations Professional Certificate
at Coursera
Skills you will learn
More about this course
- Learn the fundamentals of CRM, how to manage leads in Salesforce, how to manage opportunities in Salesforce, how to use Salesforce to ensure customer success, and how to effectively leverage Salesforce data through reports and dashboards
- Applied Learning Project
- Learners will work hands-on in Salesforce to solve real world business problems for a fictional social media company
- Throughout the certificate, learners will build a portfolio highlighting use cases where they leverage tools in the Salesforce Sales Cloud and Service Cloud to make the work of a sales team more efficient and effective during the sales process
- Adopting the role of a sales operations specialist, learners will demonstrate how to optimize the work of marketing associates, sales development representatives, account executives, and sales managers.
Salesforce Sales Operations Professional Certificate at Coursera Curriculum
Salesforce Sales Operations Professional Certificate
at Coursera
Sales and CRM Overview
Lead Management in Salesforce
Opportunity Management in Salesforce
Reports, Dashboards, and Customer Success in Salesforce
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