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Setting Up Your Sale 

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  • Public/Government Institute

Setting Up Your Sale
 at 
Coursera 
Overview

Duration

6 hours

Total fee

Free

Mode of learning

Online

Official Website

Explore Free Course External Link Icon

Credential

Certificate

Setting Up Your Sale
Table of content
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  • Overview
  • Highlights
  • Course Details
  • Curriculum

Setting Up Your Sale
 at 
Coursera 
Highlights

  • Earn a certificate from Dell
  • Add to your LinkedIn profile
Details Icon

Setting Up Your Sale
 at 
Coursera 
Course details

Skills you will learn
What are the course deliverables?
  • What you'll learn
  • Identify strategies for conveying insights to the right contact within the customer organization in a compelling manner.
  • Apply probing and drill-down questioning to uncover further important customer information.
More about this course
  • Welcome to the Dell Technologies "Setting Up Your Sale"course. This is the first course in a series of courses designed to prepare you for a career in Sales. The first course provides an overview of sales careers and how to prepare for those careers, while providing foundational professional skills and the basics of an IT sales campaign.

Setting Up Your Sale
 at 
Coursera 
Curriculum

Lead the Sale with Insight

Welcome to the course

Trust and Credibility

Researching the Customer

Leading with Insight

Call Opening

Rapport and Professional Communication

Course Syllabus: Setting Up Your Sale

Establishing Credibility

11 Ways to Increase Credibility with Prospects

How to Start Sales Calls

Building Rapport

18 Techniques and Tips To Build Rapport Over the Telephone

Researching the Customer Quiz

Call Opening Quiz

Rapport and Communication Quiz

Leading With Insight

Building Rapport Reflection

Professional Communication Recap

IT Sales Technical Foundations

Welcome to the course

Digital Transformation

Introducing the As A Service Model (aaS)

Realizing X-rays that move, using technology that transforms

FedEx digitally transforms to connect the world

Driving human progress by addressing global challenges

Computing Fundamentals Pt. 1

Computing Fundamentals Pt. 2

Data Center Fundamentals Pt. 1

Data Center Fundamentals Pt. 2

The Essential Components of Digital Transformation

What Is Cloud Computing?

Digital Transformation Quiz

IT Sales Technical Foundations

Uncover the Customer's Needs

Welcome to the Course

Effective Questioning

5 (Powerful) Sales Questions To Ask A Potential Client To Determine Their Needs

Questions to Close the Deal

Course Close

20 Open-Ended Sales Questions That'll Get Prospects Talking to You

Effective Question Quiz

Sales Questions (Reading & Reflection)

Uncover the Customer's Needs

Reflection

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Setting Up Your Sale
 at 
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