

Setting Up Your Sale
- Offered byCoursera
- Public/Government Institute
Setting Up Your Sale at Coursera Overview
Duration | 6 hours |
Total fee | Free |
Mode of learning | Online |
Official Website | Explore Free Course |
Credential | Certificate |
Setting Up Your Sale at Coursera Highlights
- Earn a certificate from Dell
- Add to your LinkedIn profile
Setting Up Your Sale at Coursera Course details
- What you'll learn
- Identify strategies for conveying insights to the right contact within the customer organization in a compelling manner.
- Apply probing and drill-down questioning to uncover further important customer information.
- Welcome to the Dell Technologies "Setting Up Your Sale"course. This is the first course in a series of courses designed to prepare you for a career in Sales. The first course provides an overview of sales careers and how to prepare for those careers, while providing foundational professional skills and the basics of an IT sales campaign.
Setting Up Your Sale at Coursera Curriculum
Lead the Sale with Insight
Welcome to the course
Trust and Credibility
Researching the Customer
Leading with Insight
Call Opening
Rapport and Professional Communication
Course Syllabus: Setting Up Your Sale
Establishing Credibility
11 Ways to Increase Credibility with Prospects
How to Start Sales Calls
Building Rapport
18 Techniques and Tips To Build Rapport Over the Telephone
Researching the Customer Quiz
Call Opening Quiz
Rapport and Communication Quiz
Leading With Insight
Building Rapport Reflection
Professional Communication Recap
IT Sales Technical Foundations
Welcome to the course
Digital Transformation
Introducing the As A Service Model (aaS)
Realizing X-rays that move, using technology that transforms
FedEx digitally transforms to connect the world
Driving human progress by addressing global challenges
Computing Fundamentals Pt. 1
Computing Fundamentals Pt. 2
Data Center Fundamentals Pt. 1
Data Center Fundamentals Pt. 2
The Essential Components of Digital Transformation
What Is Cloud Computing?
Digital Transformation Quiz
IT Sales Technical Foundations
Uncover the Customer's Needs
Welcome to the Course
Effective Questioning
5 (Powerful) Sales Questions To Ask A Potential Client To Determine Their Needs
Questions to Close the Deal
Course Close
20 Open-Ended Sales Questions That'll Get Prospects Talking to You
Effective Question Quiz
Sales Questions (Reading & Reflection)
Uncover the Customer's Needs
Reflection