

TELEPHONE ETIQUETTE at TCS ion Overview
TELEPHONE ETIQUETTE
at TCS ion
Duration | 1 week |
Total fee | Free |
Mode of learning | Online |
Official Website | Explore Free Course |
Credential | Certificate |
TELEPHONE ETIQUETTE at TCS ion Highlights
TELEPHONE ETIQUETTE
at TCS ion
- Earn a certificate of completion
TELEPHONE ETIQUETTE at TCS ion Course details
TELEPHONE ETIQUETTE
at TCS ion
Who should do this course?
- This course has been designed for students who are preparing to take up employment and also for working professionals who either have taken up employment or are looking for a change in employment
What are the course deliverables?
- Guidelines to create a good first impression by observing
- Professional telephonic etiquette
- Appropriate phrases and expressions to use during a phone call
More about this course
- In this course you will first learn the essential guidelines of telephone etiquette and points you will follow points when you either make or receive a call
TELEPHONE ETIQUETTE at TCS ion Curriculum
TELEPHONE ETIQUETTE
at TCS ion
Objectives
First Impression
Guidelines for Telephone Etiquette
Do's and Don'ts of Telephone Etiquette
Phrases for Making and Receiving Phone Calls
Taking Messages
TELEPHONE ETIQUETTE at TCS ion Entry Requirements
TELEPHONE ETIQUETTE
at TCS ion
Other courses offered by TCS ion
TELEPHONE ETIQUETTE at TCS ion Students Ratings & Reviews
TELEPHONE ETIQUETTE
at TCS ion
5/5
- 4-53
TELEPHONE ETIQUETTE
at TCS ion