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TELEPHONE ETIQUETTE 

  • Offered byTCS ion

TELEPHONE ETIQUETTE
 at 
TCS ion 
Overview

Duration

1 week

Total fee

Free

Mode of learning

Online

Official Website

Explore Free Course External Link Icon

Credential

Certificate

TELEPHONE ETIQUETTE
Table of contents
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TELEPHONE ETIQUETTE
 at 
TCS ion 
Highlights

  • Earn a certificate of completion
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TELEPHONE ETIQUETTE
 at 
TCS ion 
Course details

Who should do this course?
  • This course has been designed for students who are preparing to take up employment and also for working professionals who either have taken up employment or are looking for a change in employment
What are the course deliverables?
  • Guidelines to create a good first impression by observing
  • Professional telephonic etiquette
  • Appropriate phrases and expressions to use during a phone call
More about this course
  • In this course you will first learn the essential guidelines of telephone etiquette and points you will follow points when you either make or receive a call

TELEPHONE ETIQUETTE
 at 
TCS ion 
Curriculum

Objectives

First Impression

Guidelines for Telephone Etiquette

Do's and Don'ts of Telephone Etiquette

Phrases for Making and Receiving Phone Calls

Taking Messages

TELEPHONE ETIQUETTE
 at 
TCS ion 
Entry Requirements

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Conditional OfferUp Arrow Icon
  • Not mentioned

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TELEPHONE ETIQUETTE
 at 
TCS ion 
Students Ratings & Reviews

5/5
Verified Icon6 Ratings
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TELEPHONE ETIQUETTE
 at 
TCS ion 

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