Use Connected Customer Service with Dynamics 365
- Offered byMicrosoft
Use Connected Customer Service with Dynamics 365 at Microsoft Overview
Use Connected Customer Service with Dynamics 365
at Microsoft
Duration | 1 hour |
Total fee | Free |
Mode of learning | Online |
Schedule type | Self paced |
Difficulty level | Intermediate |
Official Website | Explore Free Course  |
Credential | Certificate |
Use Connected Customer Service with Dynamics 365
Table of content
- Overview
- Course Details
- Curriculum
- Entry Requirements
Use Connected Customer Service with Dynamics 365 at Microsoft Course details
Use Connected Customer Service with Dynamics 365
at Microsoft
Skills you will learn
What are the course deliverables?
- Get started with Connected Customer Service for Dynamics 365 and Azure IoT
- Register and manage devices with Connected Customer Service for Dynamics 365 and Azure IoT
More about this course
- Use the Connected Customer Service Add-in for Dynamics 365 to integrate IoT devices with Dynamics 365 Customer Service to help service customers
- The Connected Customer Service Add-in for Microsoft Dynamics 365 integrates Internet of Things (IoT) devices with Microsoft Dynamics 365 Customer Service to help organizations create a proactive approach to providing service to customers
Use Connected Customer Service with Dynamics 365 at Microsoft Curriculum
Use Connected Customer Service with Dynamics 365
at Microsoft
Get started with Connected Customer Service for Dynamics 365 and Azure IoT
Introduction
Choose a deployment type
Install Connected Customer Service
Customer assets and IoT alerts
Check your knowledge
Summary
Register and manage devices with Connected Customer Service for Dynamics 365 and Azure IoT
Introduction
Generate alerts from IoT devices
Device management and interaction
Create and send commands to IoT devices
Check your knowledge
Summary
Use Connected Customer Service with Dynamics 365 at Microsoft Entry Requirements
Use Connected Customer Service with Dynamics 365
at Microsoft
Eligibility criteria
- Basic knowledge of Dynamics 365 Customer Service
Conditional Offer
- Not mentioned
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