Working with People and Communities to Improve Health Outcomes

Working with People and Communities to Improve Health Outcomes
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FutureLearn
Overview

Learn how to engage with different people and communities to reduce inequalities and ensure inclusive access to healthcare.

Table of content

Complete 90% of course steps and all of the assessments to earn your certificate

More about this course

This two-week course from NHS England will show learner how simple changes can create big improvements to people's lives and transform their access to healthcare services
Learner will take a strengths-based approach to understand how learner can work with people and not systems
With this knowledge, learner will learn how your work can have a bigger impact
Learner will unpack how different communities can have very different experiences of healthcare as identify who faces bigger barriers
With this knowledge, learner will learn how to consider different perspectives in the design and delivery of healthcare services
To help ensure better care and efficient use of resources, learner will delve into the inclusive engagement practices learner can use in context
Learner will learn the importance of making people feel heard when learner engage with them
Learner will also learn how to look at a diverse population and ensure equitable representation rather than equal representation
To further ensure the inclusivity of engagement practices, learner will explore implicit bias and how learner can navigate this to break down barriers to healthcare access
Learner will also discover the underrepresented groups in England and the strategies can implement to ensure wider groups of the public are represented in healthcare
By the end of this course, learner will have the practical tools and knowledge to understand how to successfully involve people and communities in work