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ITIL 4 Specialist CDS Training 

  • Offered bySPOCLEARN

ITIL 4 Specialist CDS Training
 at 
SPOCLEARN 
Overview

Duration

3 days

Mode of learning

Online

Official Website

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Credential

Certificate

ITIL 4 Specialist CDS Training
Table of content
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  • Overview
  • Highlights
  • Course Details
  • Curriculum

ITIL 4 Specialist CDS Training
 at 
SPOCLEARN 
Highlights

  • Earn a certificate after completion of course
  • 100% Money - Back Guarantee
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ITIL 4 Specialist CDS Training
 at 
SPOCLEARN 
Course details

Who should do this course?

IT Professionals

ITSM Professionals

Service Desk Managers

IT Infrastructure Managers IT Support Staff

Senior Analysts

Service Level Managers

Project Managers

Program Managers

Directors

COOs

CIOs

Anyone who is interested in understanding the ITIL 4 CDS module

Professionals looking to clear their ITIL 4 CDS certification exam

More about this course

This ITIL 4 Specialist Create, Deliver, and Support (CDS) course widens the present scope of ITIL to encompass the "creation" of services

It covers the "core" service management activities in an organization. It covers the supporting processes, methods, and technologies

It primarily emphasizes integrating the many value streams and activities that go into the production, delivery, and maintenance of IT-enabled goods and services

ITIL 4 Specialist CDS Training
 at 
SPOCLEARN 
Curriculum

Understand how to plan and build a service value stream to create, deliver and support services

Understand the concepts and challenges relating to the following across the service value system

Understand how to use a ‘shift-left’ approach

Know how to plan and manage resources in the service value system

Understand the use and value of information and technology across the service value system

 

Know how relevant ITIL practices contribute to creation, delivery and support across the SVS and value streams

Know how to use a value stream to design, develop and transition new services

Know how the following ITIL practices contribute to a value stream for a new service

Know how to use a value stream to provide user support

Know how the following ITIL practices contribute to a value stream for user support

 

Know how to create, deliver and support services

Know how to co-ordinate, prioritize and structure work and activities to create, deliver and support services

Understand the use and value of the following across the service value system

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ITIL 4 Specialist CDS Training
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