University of Pennsylvania - Building High-Performing Teams
- Offered byCoursera
- Public/Government Institute
Building High-Performing Teams at Coursera Overview
Duration | 12 hours |
Total fee | Free |
Mode of learning | Online |
Difficulty level | Beginner |
Official Website | Explore Free Course  |
Credential | Certificate |
- Overview
- Highlights
- Course Details
- Curriculum
Building High-Performing Teams at Coursera Highlights
- Shareable Certificate Earn a Certificate upon completion
- 100% online Start instantly and learn at your own schedule.
- Course 2 of 5 in the Culture-Driven Team Building Specialization
- Flexible deadlines Reset deadlines in accordance to your schedule.
- Beginner Level
- Approx. 12 hours to complete
- English Subtitles: French, Portuguese (European), Russian, English, Spanish
Building High-Performing Teams at Coursera Course details
- Teams are essential to the modern organization, but most never reach their potential. Co-workers miscommunicate, and groups struggle to adapt to changes in the market or their organizations. When teams lack self-awareness about these challenges, performance suffers. Based on years of team culture research and consulting experience, this course helps you understand the problems that hurt productivity, and gives you tools for creating positive change. This course also guides you through creating the ground rules and structure needed to set your team up for success.
- You gain the skills to diagnose issues such as conflicts, groupthink and lack of commitment in your team before they get out of control. The course offers frameworks to adjust team behaviors and get the best performance out of your people. You also understand frequent stumbling blocks for common team types, such as startups and virtual teams, and learn solutions tailored to each one.
Building High-Performing Teams at Coursera Curriculum
Course Overview
1.1 Overview
Syllabus
Meet Drs. Legatt & Newberry
Setting Team Foundations
1.2 Team Culture
1.3 Goals: Getting SMART
1.4 Goals: Answering the WIIFM Question
1.5 Team Roles
1.6 Setting Norms for Communication
1.7 Setting Norms for Decision-making and Conflict
1.8 Interview: Mike Barger
The Foundations of High-Performing Teams
A Small Data Approach to Managing Teams
Why WIIFM Matters
Example of a Charter
Setting Team Foundations
Diagnosing Team Problems
2.1 Overview
2.2 The Sources of Team Misalignments
2.3 Environmental Misalignments
2.4 Individual Misalignments
2.5 Assignment - GM Case
2.6 Team Culture Types
2.7 Misalignments Checklist
2.8 Taking the Team Temperature
2.9 Interview: Dr. Jack Gutsche
Understanding Your Team?s Culture
The Five Biggest Teamwork Ills:
Building Psychological Safety in the Workplace
Diagnosing Team Problems
Coaching Emotionally Intelligent Teams
3.1 Overview
3.2 Why Emotional Intelligence Matters
3.3 How to Improve Emotional Intelligence
3.4 Mindfulness Strategies
3.5 Google?s Search Inside Yourself
3.6 Mindful Coaching and Feedback Conversations
3.7 Overview of Verisk Analytics
3.8 Interview with Renee Torchia
3.9 Recap
Feedforward Forbes
Five Tips on Coaching for Emotional Intelligence
Interview with Chade Meng-Tan, Google Jolly Good Fellow and Author of Search Inside Yourself
Coaching Emotionally Intelligent Teams
Managing Common Team Types
4.1 Overview
4.2 Remote Teams
4.3 Startup Teams
4.4 Product Development Teams
4.5 IDEO?s Research Methods for Product Development Teams
4.6 Committees
4.7 Norm Setting for Committees
4.8 Recap
Interview with Anthony Maher
Committees
Building a Strong Startup Team Culture
How to be the Best Virtual Teammate
How to Innovate Like An Olympian
Managing Common Team Types
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