Customer Management at Great Learning Overview
Customer Management
at Great Learning
Duration | 1 hour |
Total fee | Free |
Mode of learning | Online |
Difficulty level | Beginner |
Official Website | Explore Free Course  |
Credential | Certificate |
Customer Management
Table of contents
Customer Management at Great Learning Highlights
Customer Management
at Great Learning
- Earn a certificate of completion
Customer Management at Great Learning Course details
Customer Management
at Great Learning
What are the course deliverables?
- Customer Management
- CRM
More about this course
- In this course, we'll understand the fundamental aspects of customer management
- We'll learn how customer management is a broader concept when compared to CRM
- We'll also differentiate customer relationship management from customer experience and customer success management
Customer Management at Great Learning Curriculum
Customer Management
at Great Learning
Agenda For Customer Management
Introduction To Customer Management
Customer Relationship Management
CRM Software
Features of CRM
Customer Experience Management
CRM, SCM and PLM
Customer Success Management
Marketing Strategies to Increase Customer Loyalty
Summary of Customer Management
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S
Santhosh Kumar
Customer Management
5.0
Learning Experience: It's very useful to known about depth knowledge on this areas, I can improve my skills for growth up in the platform. Pros it's useful for the all relevant people. Cons it's very least contact having but learn only what's is what concept
Faculty: Faculty is very knowledgeable and think brought mind to explain the concepts clearly
Yes
Course Support: No, I just posted and mention in my resume
Reviewed on 3 Sep 2022Read More
S
shivam
Customer Management
5.0
Faculty: The facility was also good pre-recorded video and after each video ask some questions related to video.
Course curriculum are also updated and comprehensive and helpful for me to get job.
Course Support: No
Reviewed on 2 Sep 2022Read More
View All 21 Reviews
Customer Management
at Great Learning
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at Great Learning
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