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Hospitality Management 360 

  • Offered byeCornell
  • Private Institute

Hospitality Management 360
 at 
eCornell 
Overview

Crafting Memorable Experiences: Hospitality Management 360 Elevates Service, Fosters Innovation, and Ensures Guest Satisfaction Every Step of the Way

Duration

9 months

Start from

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Mode of learning

Online

Official Website

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Credential

Certificate

Hospitality Management 360
Table of content
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  • Overview
  • Highlights
  • Course Details
  • Curriculum
  • Faculty
  • + 1 more item

Hospitality Management 360
 at 
eCornell 
Highlights

  • Earn a certificate after completion of course from eCornell
  • Learn from expert faculty
  • Real world projects
  • Learn on your schedule without stepping out of your job
Read more
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Hospitality Management 360
 at 
eCornell 
Course details

Skills you will learn
Who should do this course?

Hospitality managers working in hotels and corporate offices

Hospitality professionals aspiring to management positions

What are the course deliverables?

Define and differentiate between leadership and management

Create a plan for overcoming new leadership challenges and forming a high-functioning team

Identify the proper online sources of financial information for research purposes

Understand the structure of the three principal financial statements

Analyze your firm’s marketing approach and make strategic decisions on how to optimize your team’s efforts

Design and execute your own pricing strategy for a particular product or service

Develop the fundamentals and practical skills involved in planning, opening, and managing an operation

Assess a restaurant’s revenue capability and how to maximize its profitability

More about this course

This certificate consists of 18 two-week courses – 14 core and 4 elective courses – and provides the essential skills you need to ensure that your organization runs like a well-oiled machine

You’ll quickly develop the technical expertise and broad, strategic focus needed to become a top-level hospitality manager

You can complete all of the courses in this program and earn your certificate in as little as 9 months, spending about three to five hours per week

Cost:- $5,599

 

Hospitality Management 360
 at 
eCornell 
Curriculum

Introduction to Hotel Operations

Becoming a Powerful Leader

Building High-Performing Teams

Understanding Financial Statements

Using Ratio Analysis to Evaluate Financial Performance

Services Marketing Planning and Management

Evaluating Business and Customer Factors Affecting Marketing Decisions for Services

Introduction to Hotel Revenue Management

Forecasting and Availability Controls in Hotel Revenue Management

Marketing the Hospitality Brand Through Digital Media

Utilizing Income Statements and Operational Data

Building Guest Loyalty

Introduction to Restaurant Revenue Management

Managing Meal Duration and Reservations

Elective Courses (4 Courses)

Leadership Symposium

Hospitality Symposium

Marketing Symposium

Faculty Icon

Hospitality Management 360
 at 
eCornell 
Faculty details

Kate Walsh
Kate Walsh is Dean of the Cornell Nolan School of Hotel Administration and E. M. Statler Professor. A professor of management, Dean Walsh has been a member of the Hotel School’s faculty since 2000. She received her Ph.D. from the Carroll School of Management at Boston College and her MPS degree from Cornell’s School of Hotel Administration. She holds a Bachelor of Science degree in Accounting from Fairfield University.
Steven Carvell
Steven Carvell joined the Cornell University School of Hotel Administration’s finance faculty in 1986 and is currently a Professor of Finance in the SC Johnson College of Business. Over the past 33 years, he has taught undergraduate and graduate courses such as Advanced Corporate Finance, Capital Budgeting, Financial Strategy, and Investments.

Hospitality Management 360
 at 
eCornell 
Admission Process

    Important Dates

    May 28, 2025
    Course Commencement Date

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    Hospitality Management 360
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    eCornell 

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