ESSEC Business School - France - International and Cross-Cultural Negotiation
- Offered byCoursera
- Public/Government Institute
International and Cross-Cultural Negotiation at Coursera Overview
Duration | 12 hours |
Total fee | Free |
Mode of learning | Online |
Difficulty level | Intermediate |
Official Website | Explore Free Course  |
Credential | Certificate |
- Overview
- Highlights
- Course Details
- Curriculum
International and Cross-Cultural Negotiation at Coursera Highlights
- Shareable Certificate Earn a Certificate upon completion
- 100% online Start instantly and learn at your own schedule.
- Course 2 of 4 in the Negotiation, Mediation and Conflict Resolution Specialization
- Flexible deadlines Reset deadlines in accordance to your schedule.
- Intermediate Level
- Approx. 12 hours to complete
- English Subtitles: Arabic, French, Portuguese (European), Italian, Vietnamese, German, Russian, English, Spanish
International and Cross-Cultural Negotiation at Coursera Course details
- All of us are aware that cultural differences are significant and that they affect how we interact with others in business and in leisure activities. But what is culture exactly, and how does it impact on negotiation, in particular?
- This course will help you to be more precise about different dimensions of culture, from one region or country to another, while helping you to avoid simplifications, clichés and stereotypes. It will also lead you to a better overall awareness of your own culture.
- In addition the course modules will guide you to a better understanding of when and how cultural differences are likely to influence the different dimensions of a negotiation - the people, problems and processes. Armed with that understanding, your awareness, preparation and strategy will be enhanced when you are faced with negotiators from cultures and regions different from your own. Your ability to anticipate and react, your negotiation flexibility, will be improved and refined.
- The course also gives you a concrete look at quite different national and regional negotiation styles (we look at the French, Chinese, North American and Middle Eastern). In addition, an examination of negotiation in two multicultural settings (European Union institutions, on the one hand, and the recent COP 21 climate conference in Paris, on the other) highlights the importance of well-designed negotiation processes for getting both efficiency and fairness.
International and Cross-Cultural Negotiation at Coursera Curriculum
Culture & Negotiation
Why Culture matters for negotiators ?
Defining "Culture"
Prof. J. Brett on Culture and Negotiation
The multidimensionality of every negotiator
How to profile a culture (Part 1)
How to profile a culture (Part 2)
Cultural intelligence
Practice quiz "Defining culture"
Practice Quiz "Culture & Negotiator multidimensionality "
Practice quiz "How to profile a culture"
Practice quiz "Cultural Intelligence"
The impact of culture on the process dimension of negotiation
Low-context VS High-context cultures (Part 1)
Low-context VS High-context cultures (Part 2)
Non-verbal communication across cultures
Monochronic VS Polychronic Cultures (Part 1)
Monochronic VS Polychronic Cultures (Part 2)
Global etiquette
Practice quiz "Low vs. high-context culture"
Practice quiz "Non-verbal communication"
Practice quiz "Monochronic vs. Polycronic culture"
Culture & Process dimension - Final Graded Quiz
The impact of culture on the people dimension of negotiation
The cross-cultural negotiator's dilemma (Part 1)
The cross-cultural negotiator's dilemma (Part 2)
Key factors to design an Adaptation Negotiating Strategy
5 Adaptation Negotiating Strategies (Part 1)
5 Adaptation Negotiating Strategies (Part 2)
Adaptation strategy & Decision making processes in different Cultures
Practice quiz "Cross-cultural negotiator's dilemma"
Practice quiz "Adaptation negotiating strategy"
Culture & People Dimension - Final Graded Quiz
Specific examples
Focus on the French negotiating behaviour
Focus on the EU institutions' negotiating behaviour
Focus on Chinese negotiating behaviour
Focus on the American negotiating behaviour
Focus on the Middle Eastern culture negotiating behaviour
Lessons learned from the COP21 negotiations
Practice quiz "European Union"
Practice quiz "China" example
Practice quiz "American" example
Practice quiz "Middle Eastern" example
Practice Quiz "COP21"
"Specific examples" - Final Graded Quiz
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