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CQUniversity - Business Etiquette: Master Communication and Soft Skills 

  • Offered byFutureLearn

Business Etiquette: Master Communication and Soft Skills
 at 
FutureLearn 
Overview

Learn how to show professionalism in the workplace and get essential office etiquette tips for professional communication at work

Duration

2 weeks

Total fee

4,450

Mode of learning

Online

Difficulty level

Beginner

Official Website

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Credential

Certificate

Business Etiquette: Master Communication and Soft Skills
Table of content
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  • Overview
  • Highlights
  • Course Details
  • Curriculum
  • Faculty

Business Etiquette: Master Communication and Soft Skills
 at 
FutureLearn 
Highlights

  • Earn a certificate from Central Queensland University
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Business Etiquette: Master Communication and Soft Skills
 at 
FutureLearn 
Course details

Who should do this course?

This course is designed for anyone looking to show their most professional selves at work

It will be particularly useful for those new to the workforce, university students preparing to enter the world of work, as well as those returning to work or entering a new role in a business setting

More about this course

This course designed by CQUniversity will make sure your office etiquette is up to the correct standard and give you essential workplace communication tips and soft skills for working efficiently and professionally

You’ll learn how to maintain open and professional channels of communication in all areas, including how to construct a professional email message, adding attachments and hyperlinks, adding a signature block, as well as guidelines on copying others to email correspondence

You’ll also explore how the way you present yourself can positively impact your attitude and confidence, ultimately altering the perception others have of you

Paid certification course

Business Etiquette: Master Communication and Soft Skills
 at 
FutureLearn 
Curriculum

Explore professional representation, conduct and attributes
 
Identify workplace etiquette in communications, behaviour and practice
 
Explore how appearance, attitude and behaviour has significant impacts on employability
 
Evaluate the principles of professional communication when using email
 
Reflect on the social rules which apply in email correspondence, including CC BCC and signatures
 
Identify the key elements of email and the tools which can be applied to improve email etiquette.
Faculty Icon

Business Etiquette: Master Communication and Soft Skills
 at 
FutureLearn 
Faculty details

Deb Friel
I'm an academic leading a team of learning designers involving multiple disciplines at CQUniversity in Australia. My discipline backgrounds include nursing, management, and fitness.

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