Tech Support Career Guide and Interview Preparation
- Offered byCoursera
- Public/Government Institute
Tech Support Career Guide and Interview Preparation at Coursera Overview
Duration | 8 hours |
Total fee | Free |
Mode of learning | Online |
Schedule type | Self paced |
Official Website | Explore Free Course  |
Credential | Certificate |
- Overview
- Highlights
- Course Details
- Curriculum
Tech Support Career Guide and Interview Preparation at Coursera Highlights
- Earn a certificate of completion
Tech Support Career Guide and Interview Preparation at Coursera Course details
- This course is designed to prepare you to enter the job market as a technical support specialist
- It provides guidance about the regular functions and tasks of support professionals and options for career development
- It explains practical techniques for creating essential job-seeking materials such as a resume and a portfolio, as well as auxiliary tools like a cover letter and an elevator pitch
- You will learn how to find and assess prospective job positions, apply to them, and lay the groundwork for interviewing
Tech Support Career Guide and Interview Preparation at Coursera Curriculum
Building a Foundation
Introduction to Technical Support Professional Certificate
Understanding the Role of A Technical Support Specialist
Opportunities in Technical Support
Build your portfolio
Draft your resume
Job Titles
Practice Quiz
Graded Quiz
Applying and Preparing to Interview
Company and Industry Research
Networking Online and Off
Assessing job listings
Technical Review: Technical Skills Fundamentals Review
Technical Review: Soft Skills Fundamentals Review
Refreshing Essential Technical Support Skills
Interview rehearsal
Practice Quiz
Graded Quiz
Interviewing
Overview of the Interview Process
Final interviewing
Technical Interviewing: Discussing a Project
Unethical Questions and Behaviors
Check List
Congrats & Next Steps
Thanks, from the Course Team
Practice Quiz
Graded Quiz
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