Project Leadership Skills - Français
- Offered byInternational Institute for Learning
Project Leadership Skills - Français at International Institute for Learning Overview
Duration | 18 hours |
Total fee | ₹2.01 Lakh |
Mode of learning | Online |
Official Website | Go to Website  |
Credential | Certificate |
- Overview
- Highlights
- Course Details
- Curriculum
Project Leadership Skills - Français at International Institute for Learning Highlights
- Earn a certificate after completion of the course
Project Leadership Skills - Français at International Institute for Learning Course details
Business Managers
Business Process Owners
IT Consultants
IT Developers
IT Management
IT Support Staff
Service Providers
System Integrators
Understand how to plan and build a service value stream to create, deliver, and support services
Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams
Know how to create, deliver, and support services
This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications
With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam
Project Leadership Skills - Français at International Institute for Learning Curriculum
Organization and Culture
Organizational Structures
Team Culture – instructions and solution
Continuous Improvement
Collaborative Culture
Customer-Oriented Mindset
Positive Communication
Effective Teams
Capabilities, Roles, and Competencies
Workforce Planning
Employee Satisfaction Management
Results-Based Measuring and Reporting
Information Technology to Create, Deliver, and Support Service
Integration and Data Sharing
Reporting and Advanced Analytics
Collaboration and Workflow
Robotic Process Automation
Artificial Intelligence and Machine Learning
CI / CD
Information Model
Value Stream
Anatomy of a Value Stream
Designing a Value Stream
Value Stream Mapping
Value Stream to Create, Deliver, and Support Services
Value Stream for Creation of a New Service
Value Stream for User Support
Value Stream Model for Restoration of a Live Service
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