Emotional Intelligence Training
- Offered byThe knowledge academy
Emotional Intelligence Training at The knowledge academy Overview
Duration | 1 day |
Start from | Start Now |
Total fee | ₹29,995 |
Mode of learning | Online |
Official Website | Go to Website  |
Credential | Certificate |
- Overview
- Highlights
- Course Details
- Curriculum
- Admission Process
Emotional Intelligence Training at The knowledge academy Highlights
- Earn a certificate after completion of course
- Engage in activities, and communicate with your trainer and peers
Emotional Intelligence Training at The knowledge academy Course details
Managers
Supervisors
Team Leaders
Sales Executives
Customer Service Executives
Educators
Healthcare Professionals
To understand the critical components of Emotional Intelligence and its importance in the workplace
To recognize and manage one's own emotions to enhance decision-making and stress management
To improve interpersonal skills through effective communication and empathy
To develop strategies for influencing and motivating others positively
To navigate and resolve conflicts constructively
Emotional intelligence is a pivotal skill set in today's fast-paced and complex working environment in India, understanding and managing one's own emotions, as well as recognizing and influencing the emotions of others, has never been more relevant
This introduction sets the stage for exploring emotional intelligence's profound impact on personal and professional success
Through interactive workshops, real-world case studies, and reflective exercises, participants will learn to understand their emotional responses better, improve their communication skills, and develop strategies for managing stress and conflict in the workplace
Emotional Intelligence Training at The knowledge academy Curriculum
Module 1: Introduction to Emotional Intelligence
What is Emotional Intelligence
What Emotional Intelligence IS NOT
Power of Emotion in Communication
Why is Emotional Intelligence Important
Emotional Intelligence to Organizations
Competencies for Emotional Intelligence
Need to Improve Emotional Intelligence
Improving Your Emotional Intelligence
Model for Self-Directed Change
Module 2: Thinking, Feeling, and Acting
What Causes Us to Think, Feel, and Act the Way We Do
Module 3: Developing the Emotional Intelligence
Ways to Develop Emotional Intelligence
Utilize an Assertive Style of Communicating
Respond Instead of Reacting to Conflict
Practice Self-Awareness
Empathize with Others
Take Criticism Well
Module 4: Habits and Emotional Intelligence
Habits
How to Stop Habits from Forming
How to Change Existing Habits
Module 5: Consuming Information: Personality Types
How We Take in Information
Myers Briggs Test
Module 6: Changing Past Conditioning
How to Change Your Past Conditioning
Module 7: Avoiding Conflict
Managing and Handling Conflict
Conflict at the Workplace
Conflict Management
Steps to Managing Conflict
Steps to Managing Conflict – Problem Solving Process
Techniques for Avoiding Conflict
Communication Styles
Listening
Barriers to Active Listening
How to Be a Good Listener
Use of Voice
Empathy
Harness the Power of Emotion in Communication
Role of Emotions
Emotional Awareness
Emotion Strategies
Behaviors Demonstrating Higher EQ
Levels of EQ
Communicating a Difficult Message
Module 8: Self Confidence Skills for Improved Emotional Intelligence
Self Confidence Skills
Positive Attitude
Conversation
Body Language
Presentation
Workplace Challenges
Leadership
Development Focus for Emotional Intelligence
Emotional Intelligence Training at The knowledge academy Admission Process
Important Dates
Other courses offered by The knowledge academy
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