ITIL® 4 Leader: Digital And IT Strategy Certification - United Kingdom
- Offered byThe knowledge academy
ITIL® 4 Leader: Digital And IT Strategy Certification - United Kingdom at The knowledge academy Overview
Duration | 2 days |
Start from | Start Now |
Total fee | ₹2.33 Lakh |
Mode of learning | Online |
Official Website | Go to Website  |
Credential | Certificate |
- Overview
- Highlights
- Course Details
- Curriculum
- Admission Process
ITIL® 4 Leader: Digital And IT Strategy Certification - United Kingdom at The knowledge academy Highlights
- Earn a certificate after completion of the course
ITIL® 4 Leader: Digital And IT Strategy Certification - United Kingdom at The knowledge academy Course details
IT Service Managers
IT Project Managers
Enterprise Architects
Quality Assurance Managers
Digital Service Professionals
Business Strategists
Stakeholders
To understand the impact of disruptive technologies on strategic IT planning and execution
To learn to manage risks and enable business value in a digital environment
To develop skills to drive successful digital transformation within an IT organisation
To gain proficiency in using ITIL frameworks for strategic decisions and operations
To develop leadership skills for facilitating effective collaboration in strategy development
To attain knowledge to align digital and IT strategies with business objectives.
This ITIL Certification is essential for individuals seeking to enhance their understanding of digital strategy frameworks, leverage emerging technologies, and drive strategic alignment between IT and business objectives
In this cousre delegates will enlighten their expertise about the basic and advanced concepts about various ITIL guiding principles in Digital and IT Strategy
ITIL® 4 Leader: Digital And IT Strategy Certification - United Kingdom at The knowledge academy Curriculum
Module 1: Use of the ITIL® Guiding Principles in Digital and IT Strategy Decisions and Activities
ITIL® Guiding Principles to all Aspects of Digital and IT Strategy:
Focus on Value
Start where You are
Progress Iteratively with Feedback
Module 2: How to Leverage Digital Strategy to React to Digital Disruption
Understand the Concepts:
Digital Technology
Digital Business
Digital Organisation
Module 3: Relationship Between Digital & IT Strategy, Service Value System & Chain, and Utilise Them to Create Value
Explain Environmental Analysis:
External Analysis: The VUCA Factors
Internal Analysis: The Four Dimensions of Service Management
Module 4: How Organisations Use Digital & IT Strategy in Disrupted Environments
How an Organisation's Viability Is Related to Agility, Resilience, Leanness, Continuity, and Co-Creation
Analyse the VUCA Factors and Adjust Digital and IT Strategy
Explain and Compare Three Levels of Digital Disruption:
Ecosystem
Module 5: Strategic Approaches by Digital & IT to Achieve Customer/Market Relevance and Operational Excellence
Apply Approaches to Achieve Customer/Market Relevance:
Customer Journeys
Omnichannel Delivery and Support
Context-Sensitive Delivery
ITIL® 4 Leader: Digital And IT Strategy Certification - United Kingdom at The knowledge academy Admission Process
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