

ITIL® 4 Practitioner: Change Enablement Training Course - United Kingdom
- Offered byThe knowledge academy
ITIL® 4 Practitioner: Change Enablement Training Course - United Kingdom at The knowledge academy Overview
Duration | 1 day |
Start from | Start Now |
Total fee | ₹1.74 Lakh |
Mode of learning | Online |
Official Website | Go to Website |
Credential | Certificate |
ITIL® 4 Practitioner: Change Enablement Training Course - United Kingdom at The knowledge academy Highlights
- Earn a certificate after completion of the course
ITIL® 4 Practitioner: Change Enablement Training Course - United Kingdom at The knowledge academy Course details
Change Managers
Change Coordinators
Project Managers
IT Managers
Business Analysts
Organisational Development Professionals
Service Delivery Managers
To identify and describe key components within change enablement processes.
To integrate change enablement effectively into organisational value streams.
To understand roles and responsibilities crucial for successful change enablement.
To leverage information technology in supporting and enabling change enablement.
To recognise the significance of partners and suppliers in change initiatives.
To utilise the ITIL Capability Model for enhancing change enablement capabilities.
This course is a specialised course designed to equip IT professionals with the knowledge and skills necessary to enable successful changes within an IT service environment
This ITIL Course is particularly relevant for professionals seeking to enhance their understanding of change enablement principles, processes, and best practices to improve change management effectiveness and drive business value.
ITIL® 4 Practitioner: Change Enablement Training Course - United Kingdom at The knowledge academy Curriculum
Module 1: Key Concepts of the Practice
Purpose of the Practice.
PSFs and Key Metrics of the Practice.
Key Terms and Concepts:
Change.
Change Model.
Module 2: Processes of the Practice
Inputs and Outputs of the Processes.
Key Activities of the Processes.
How to Integrate the Practice in the Organisation’s Value Streams?
Module 3: Roles and Competences of the Practice
Responsibilities of the Key Roles of the Practice.
Change Manager / Coordinator.
Change Authority.
Module 4: How Information and Technology Support and Enable the Practice?
Explain the Tools Application.
Apply the Recommendations on Automation.
Module 5: Role of Partners and Suppliers in the Practice
Dependencies of the Practice on Third Parties.
How Partners and Suppliers can Support the Practice?
Module 6: How the ITIL Capability Model can be Used to Develop the Practice?
How Capability Criteria Support the Practice Capability Development?