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Grow and Scale Your eCommerce Business 

  • Offered byFutureLearn

Grow and Scale Your eCommerce Business
 at 
FutureLearn 
Overview

Duration

3 weeks

Total fee

900

Mode of learning

Online

Credential

Certificate

Grow and Scale Your eCommerce Business
Table of content
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  • Overview
  • Highlights
  • Course Details
  • Curriculum

Grow and Scale Your eCommerce Business
 at 
FutureLearn 
Highlights

  • Earn a certificate of completion from FutureLearn
Details Icon

Grow and Scale Your eCommerce Business
 at 
FutureLearn 
Course details

Skills you will learn
More about this course
  • Look at how to put together an effective plan that addresses all of these areas
  • You'll set your desired business outcomes and answer the fundamental question of how to make money with your eCommerce store
  • Part of the customer journey is finding the products the customer wants to buy
  • This course will help you make this whole experience as easy and seamless as possible so that you can design an experience that always leads customers to your desired business outcome
  • Assess the customer journey and the sequence of interactions they go through when visiting a site
  • Then, to improve the discovery of your products, you'll learn how to create a product page that supports successful searches, both on your site and search engines
  • Effective customer acquisition is about understanding paid, earned, and owned media and channels
  • The course will show you how to drive traffic to your site using these channels and where you should spend your time and money
  • Evaluate the suitability of different media and look at how you can utilise social channels for eCommerce
  • Conversion rate optimisation (CRO) is the process of increasing the number of website visitors you convert into customers
  • By exploring how best to increase the CRO percentage, you'll better understand conversion rates in eCommerce and increase your chance of success
Read more

Grow and Scale Your eCommerce Business
 at 
FutureLearn 
Curriculum

Growing your eCommerce store

Welcome to the course

Introducing the 4Cs

Choosing customer acquisition tactics

What are the best customer acquisition tactics?

Weekly wrap up

Channels: driving growth by adding new sales channels

Welcome to Week 2

Grow your eCommerce store using multiple channels

Social media as a sales channel

Google Shopping as a sales channel

Messaging apps as a sales and customer service channel

Weekly wrap up

Turn visitors into paying customers

Welcome to Week 3

The importance of a great customer journey

Conversion rate optimisation: turning visitors into customers

Improving conversion rates

Addressing shopping cart abandonment

Course wrap up

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Grow and Scale Your eCommerce Business
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FutureLearn 

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