ITIL® 4 Specialist: Plan, Implement And Control Training Course - United Kingdom
- Offered byThe knowledge academy
ITIL® 4 Specialist: Plan, Implement And Control Training Course - United Kingdom at The knowledge academy Overview
Duration | 3 days |
Start from | Start Now |
Total fee | ₹3.50 Lakh |
Mode of learning | Online |
Official Website | Go to Website  |
Credential | Certificate |
- Overview
- Highlights
- Course Details
- Curriculum
- Admission Process
ITIL® 4 Specialist: Plan, Implement And Control Training Course - United Kingdom at The knowledge academy Highlights
- Earn a certificate after completion of the course
ITIL® 4 Specialist: Plan, Implement And Control Training Course - United Kingdom at The knowledge academy Course details
IT Service Managers
IT Operations Managers
IT Project Managers
IT Consultants
Service Desk Managers
IT Auditors
Configuration Managers
To understand the key concepts and principles of planning, implementing, and controlling IT services in alignment with ITIL 4
To learn how to develop service strategies and plans that align with business objectives and customer needs
To develop skills in project management, including project planning, execution, and monitoring
To explore change management processes and techniques for managing changes effectively while minimising disruption
To understand the importance of service validation and testing in ensuring service quality and compliance with requirements
To empower IT professionals to effectively plan, implement, and control IT services to deliver value and meet business objectives
This is a course that is designed to equip IT professionals with the knowledge and skills necessary to effectively plan, implement, and control IT services in alignment with the ITIL 4 framework
In today's dynamic IT landscape, where organisations rely on IT services to support their business objectives, this ITIL Course is essential for professionals involved in service management and delivery roles
ITIL® 4 Specialist: Plan, Implement And Control Training Course - United Kingdom at The knowledge academy Curriculum
Module 1: IT Asset Management
Key Concepts of the Practice
Purpose of the Practice
Practice Success Factors (PSF) and Key Metrics of the Practice
IT Asset Types
IT Asset Register
Module 2: Change Enablement (CE)
Key Concepts of the Practice
PSFs and Key Metrics of the Practice
Change and Change Model
Standard Change
Module 3: Deployment Management (DM)
Key Concepts of the Practice
PSFs and Key Metrics of the Practice
Environment
Continuous Integration
Module 4: Release Management (RM)
Key Concepts of the Practice
Purpose of the Practice
PSFs and Key Metrics of the Practice
Module 5: Service Configuration Management (SCM)
Key Concepts of the Practice
Purpose of the Practice
PSFs and Key Metrics of the Practice
Configuration Item (CI)
Module 6: Plan, Implement, and Control
Processes and Value Streams of the Plan, Implement, and Control Practices
Role of the Incident Resolution Service Value Stream
Role of the Request Fulfilment Service Value Stream
ITIL® 4 Specialist: Plan, Implement And Control Training Course - United Kingdom at The knowledge academy Admission Process
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