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Establishing a Professional 'Self' through Effective Intercultural Communication 

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  • Public/Government Institute

Establishing a Professional 'Self' through Effective Intercultural Communication
 at 
Coursera 
Overview

Duration

10 hours

Total fee

Free

Mode of learning

Online

Official Website

Explore Free Course External Link Icon

Credential

Certificate

Establishing a Professional 'Self' through Effective Intercultural Communication
Table of content
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Establishing a Professional 'Self' through Effective Intercultural Communication
 at 
Coursera 
Highlights

  • Shareable Certificate Earn a Certificate upon completion
  • 100% online Start instantly and learn at your own schedule.
  • Course 1 of 5 in the Effective Communication in the Globalised Workplace Specialization
  • Flexible deadlines Reset deadlines in accordance to your schedule.
  • Approx. 10 hours to complete
  • English Subtitles: Arabic, French, Portuguese (European), Italian, Vietnamese, German, Russian, English, Spanish
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Details Icon

Establishing a Professional 'Self' through Effective Intercultural Communication
 at 
Coursera 
Course details

More about this course
  • In the course ?Establishing a professional ?self? through effective intercultural communication?, you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace.
  • As language reflects cultures, we begin the course by highlighting the need to take into considerations cultural values when we communicate in a multicultural community and workplace. We then move on to discuss some effective communication skills required to build relationships with colleagues in a globalised workplace.
  • You will learn to adopt appropriate intrapersonal and interpersonal, verbal and nonverbal, communicative strategies to present information based on the 7 communication principles.
  • Finally, you will learn to build your personal profile and appropriately align yourself in a globalised workplace.
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Establishing a Professional 'Self' through Effective Intercultural Communication
 at 
Coursera 
Curriculum

Introduction to Specialisation and Course

Specialisation Introduction Video

Course Introduction Video

Specialisation Overview

(FAQ) Frequently Asked Questions

Introduction to Multicultural Dimension

Power Distance

Individualist and Collectivist

Masculinity and Femininity

Long and Short Term Orientation

How cultural values affect the way we communicate

Intrapersonal Communication

Communication Process

Cultural Values, Context and Politeness

References

Establish Work Relationships

Effective Communication

Introduction to the 7Cs

Clarity

Completeness

Correctness

Conciseness

Concreteness

Coherence

Courtesy

Summary for 7Cs

Using the 7Cs to Inform

Giving Instructions

Offering Suggestions

Seeking Clarification

Giving Bad News

Summary for Interpersonal Communicative Strategies

References

Pre-lesson tasks

Quiz for Giving Instructions

Personal Profile

Establish Personal Self

Aligning self to your workplace

For Potential Employers

In Workforce

Connecting on Social Networking Sites

Etiquettes of using Social Networking Websites

References

Useful websites for your personal branding, CV and portfolio

References

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Establishing a Professional 'Self' through Effective Intercultural Communication
 at 
Coursera 

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