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How to Enhance Your Creative Empathy 

  • Offered byFutureLearn

How to Enhance Your Creative Empathy
 at 
FutureLearn 
Overview

Duration

3 weeks

Total fee

900

Mode of learning

Online

Credential

Certificate

How to Enhance Your Creative Empathy
Table of contents
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How to Enhance Your Creative Empathy
 at 
FutureLearn 
Highlights

  • Duration 3 weeks
  • Weekly study 3 hours
  • 100% online Learn at your own pace
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How to Enhance Your Creative Empathy
 at 
FutureLearn 
Course details

More about this course
  • At the heart of all brilliant, commercial creativity lies people. An end audience who you, as a creative, need to connect with in order for your brilliant ideas to land and get results.
  • This course dives into the head and hearts of humans and will help you understand and build empathy with them.
  • It's vital, especially in creative industries, to understand your customers. With creative work usually needing a lot of time and money to produce and use, missteps can be costly.
  • On this course, You'll learn the essentials to getting into the minds of an audience and how to obtain and use quantitative and qualitative data to better understand your audience.
  • Once you know more about your audience, You'll look at the tools you can use to step into the shoes of your customer. You'll then learn about customer journey maps and how to apply these tools to build maps of your users' journeys. This will ultimately help you to develop audience personas that align to your existing customer base.
  • Emotions play a big part in both customer decisions and advertising. To be successful with your product, especially in marketing it, you need to create an emotional connection with your audience.
  • You'll look at how to create campaigns that utilize emotions and make compelling solutions. By the end of this course, You'll be better equipped to build empathy with your end audience, user, or customer, and produce exceptional creative work that makes an emotional connection.
Read more

How to Enhance Your Creative Empathy
 at 
FutureLearn 
Curriculum

Understanding Your Audience

Introduction to Empathy

Why Empathy Matters

Personas and Motivations

Insight In Data

Deeper Dive

Exploring Your Audience

Bringing Your Audience To Life

Understanding Your Audiences Journey

Collating Your Research

Connecting Communication

Understanding and Using Bias

Communicating With Emotion

Ethics In Empathy

Bringing It All Together

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