ESSEC Business School - France - Mediation and Conflict Resolution
- Offered byCoursera
- Public/Government Institute
Mediation and Conflict Resolution at Coursera Overview
Duration | 14 hours |
Total fee | Free |
Mode of learning | Online |
Difficulty level | Intermediate |
Official Website | Explore Free Course  |
Credential | Certificate |
Mediation and Conflict Resolution at Coursera Highlights
- Shareable Certificate Earn a Certificate upon completion
- 100% online Start instantly and learn at your own schedule.
- Course 3 of 4 in the Negotiation, Mediation and Conflict Resolution Specialization
- Flexible deadlines Reset deadlines in accordance to your schedule.
- Intermediate Level
- Approx. 14 hours to complete
- English Subtitles: Arabic, French, Portuguese (European), Italian, Vietnamese, German, Russian, English, Spanish
Mediation and Conflict Resolution at Coursera Course details
- Mediation is a crucial means to reaching peaceful and agreed solutions in today?s world ? on an international, political, industrial, peace-keeping or social level.
- With the course you will be able to choose and lead a mediation process. You will gain a deeper understanding of workplace and international conflict resolution. Fundamentals of Negotiation are required to complete this MOOC. You can acquire them through our MOOC "Negotiation Fundamentals".
- After this course, you will be able to:
- Define what a mediation is and choose when to use it;
- List different types of mediation;
- Identify typical challenges and difficulties that most mediators face;
- Choose the adequate strategies within a repertoire of options;
- Identify the do?s and don?ts in mediation.
- This MOOC offers video lectures from leading experts, interactive questions, case studies, practice and graded quizzes.
- Designed as a logical follow on from the suite of ESSEC IRENE online courses in negotiation, this course about mediation and conflict resolution teaches a whole set of additional skills and approaches. Developed by one of Europe?s leading institutes of research and education in negotiation and mediation, ESSEC IRENE, this course provides you with a meaningful and effective bouquet of practical cases, tools, approaches and skills to put your mediation into high-impact practice.
Mediation and Conflict Resolution at Coursera Curriculum
Mediation Essentials
Introduction of the MOOC
Mediation : introduction and definition
Mediation : where, why ?
Mediation : How ? Roles and styles
The advantages of mediation
The mediation cycle (part 1)
The mediation cycle (part 2)
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Module 1 - Lesson 1 : Practice Quiz
Module 1 - Lesson 2 : Practice quiz
Module 1 : Final Graded Quiz
Mediation in practice
Getting ready: as a party
Getting ready: as a mediator
Resources for the mediator
Joint or Separate Meeting?
The challenge of confidentiality
Traps for the mediator
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Module 2 - Lesson 1 : Practice quiz
Module 2 - Lesson 2 : Practice quiz
Module 2 : Final Graded Quiz
Mediation in the Workplace part 1
The diversity of workplace conflicts
Mediation within an organization's "Dispute resolution system"
Mediation of individual grievances, in work : the case of supervisor harassment (part 1)
Mediation of individual grievances, in work : the case of supervisor harassment (part 2)
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Case study - workplace dispute
Module 3 - Lesson 1 : Practice quiz
Mediation in the Workplace - part 2
Mediation of collective conflicts in work (part 1)
Mediation of collective conflicts in work (part 2)
Before you begin
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Before you begin
Module 4 : Practice quiz
Module 4 : Final Graded Quiz
Mediation in International Relations
Introduction
What is International Political Mediation?
The Taif Agreement (1989) - part 1
The Taif Agreement (1989) - part 2
Mali - part 1
Mali - part 2
Mediation in a Protracted violent War: bringing peace to Syria - part 1
Mediation in a Protracted violent War: bringing peace to Syria - part 2
Mediating Conflict in Europe: the case of Ukraine - part 1
Mediating Conflict in Europe: the case of Ukraine - part 2
Why do mediators mediate?
Conclusion
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Module 5 : Practice quiz
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