Toronto School of Management
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Certificate in Customer Service Excellence Co-op 

  • Private University
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Certificate in Customer Service Excellence Co-op
 at 
TSoM 
Overview

Duration

2 years

Tuition & Fees

₹4.52 Lakh
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Official Career Service Website

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Course Level

UG Certificate

Certificate in Customer Service Excellence Co-op
 at 
TSoM 
Fees

icon1st year tuition fees
Fees componentsAmount (for 1 year)
Tuition & feesINR 4,51,515
iconOther expenses in 1st Year
Fees componentsAmount (for 1 year)
InsuranceINR 50,168
Technology, Books & Materials FeesINR 16,723
Info IconCalculated at the exchange rate of 1 CAD = INR 66.89117 | Tuition & expenses were last updated on 5ᵗʰ October 2026







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Certificate in Customer Service Excellence Co-op
 at 
TSoM 
Entry Requirements

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Certificate in Customer Service Excellence Co-op
 at 
TSoM 
Application Process

Step one
Additional documents required
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  • Academic transcripts
  • Proof of English Language Proficiency

Certificate in Customer Service Excellence Co-op
 at 
TSoM 
Placements

ParticularsStatistics (2021)
Internship AvailableYes,

Certificate in Customer Service Excellence Co-op
 at 
TSoM 
Highlights

  • This 31-week program will train students to become a leader in delivering unparalleled customer service and experiences. With 12 weeks in a co-op placement in sector-related establishments such as hotels, restaurants, or other hospitality and tourism places, gain transferable skills in service excellence
  • Students will learn from industry experts on hospitality management such as front desk operations, food and beverage, and customer service. Students will develop core competencies such as problem-solving, relationship-building, leadership, and teamwork
  • Students will also stay on top of the most up-to-date developments in the hospitality industry while learning industry-recognized tools such as the Oracle Property Management system. The school also offers Co-op placement in a field related to the program
  • This program will allow students to:
  • Identify and understand the techniques and theoretical knowledge required in the modern hospitality and tourism environment
  • Develop competencies such as effective problem solving, communication skills, excellent customer service skills, leadership, and teamwork
  • Acquire the necessary knowledge and skills needed to be successful in the hospitality and tourism industry
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Certificate in Customer Service Excellence Co-op
 at 
TSoM 
Scholarships

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Akash Gaur

Study Abroad Expert

Akash Gaur, a BTech grad from Ghaziabad, is working as a Content Writer at Shiksha.com. In his role as a Study Abroad expert, Akash takes care of key pages for colleges and universities abroad. He creates, updates, and maintains p...

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Certificate in Customer Service Excellence Co-op
 at 
TSoM 
 
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Certificate in Customer Service Excellence Co-op
 at 
TSoM 
Contact Information

Address

22 College Street Suite 300,
Toronto, ON, M5G 1K2

Toronto ( Ontario)

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