Metro

After the application is emailed along with the required documents, the Administration Manager of Metro Institute will verify the form for completeness. Once the reviewing is done and application is found suitable, the institute will issue a Letter of Offer, which remains valid for 30 days. Also, an invoice for initial payment of the fees is issued along with a Student Acceptance Agreement for the applicant to review. This agreement, once accepted by the student, remains a binding contract between the student and Metro Institute. It is governed by the laws of the Commonwealth of Australia and the State of NSW.
The students will be allowed to commence the course only after the due amount is paid to the institute. To be eligible for a course, the candidate has to make the course payment while returning the signed Student Acceptance Agreement to the Metro Institute. The payments that are made in advance to the institute are protected under the conditions of Tuition Protection Service.

After making the necessary payments to Metro Institute, if a situation comes that you want refund then you can make the request using the Request Refund Form, which is available with Metro Institute Reception or on the official website of the institute. It has to be duly filled and signed by you and the refund will be processed as per the described circumstances. In case your visa is refused then you are entitled to 100% refund. If you are cancelling the course 28 days before the date of commencement then you will get 80% of the paid tuition fees and 50% if you are cancelling within 28 days. Your application or enrolment fees will be non-refundable. No refund is given after the course has commenced.