Career as Hotel Manager
Hotel Management refers to the management of everything related to the hotel industry that includes administration of hotel, catering management, operation, marketing, promotion, account keeping and housekeeping. It also provides career in cruise management, airline catering management, club management and guest house management. There is tremendous growth in the travel and tourism industry as a result of globalization. With a rise in the number of tourists visiting India, there is considerable growth in the hospitality industry. The hotel industry is the most vital part of the hospitality industry. The demand for professionals in the hotel industry is high and is expected to increase in the coming years. Vacation rentals, digitized management through mobile apps, exploitation of technology and social responsibilities like going for ‘go green’ practices to decrease global warming are some of the recent trends in hotel management.
Hotel Management career opportunities include jobs in:
- Hotels and resorts
- Hospitality in MNC
- Hospital administration
- Catering management
- Cruise management
- Club management
- Self-employment, etc.
The nature of a Hotel Management job depends upon the department
and the role you are assigned to. Some jobs require you to stay
away from home. Some jobs may be very
challenging, and some may be hassle-free. Hospital Management is usually teamwork, and you should be ready to work as a team. Work hours may be stretched during seasonal time.
After completing the course in Hotel Management, there are many opportunities as there is always a demand for skilled candidates. Large hotel chains like Taj, Oberoi, Hilton, ITC, Le
Meridien, Sarovar Park and Ambassador etc. go for campus recruitments in top colleges and universities. The five-star hotels need staff in many departments like Food and Beverage, accounting, front desk, housekeeping, maintenance, financial management, accounting and public relations etc. However, undergraduates may not be given manager posts directly. It is wise to go for post-graduation if you want to start your career on a high note. You can also start your career as an entrepreneur in the hotel business.
- You must have a pleasant and friendly personality
- Good communication skills
- You should have good organizational skills
- You should have the ability to handle emergencies and crises without getting tense
- You should be patient and polite to the customers
Various roles in Hotel Management and Job Prospects
- Front office – You will be expected to deal with booking, making reservations, receiving guests, maintaining accounts and preparing bills. You have to work as a team with receptionist, bell boy, doorman, information assistant and supervisor.
- Food and Beverage – There are several roles in this department that include Chef De
- Cuisine, Captain, restaurant host, Chef De Partie etc. The main functions of the department are preparation, presentation and service of food and beverages.
- Housekeeping – The main function is to make sure the hotel is clean. You have to work as a team with room attendants, floor supervisors and maids etc.
- General Operations – General management is the main department and has to deal with staff, customer care, quality control, finance and many more. The bigger the hotel, the more the responsibilities and more is the pressure.
- Salaries-An undergraduate can expect to draw a monthly salary of around 20,000 – 30,000 per month depending upon the size of the hotel and nature of the job. With a few years of experience, the salary could be very high for a general manager and can be around 1,00,000 or more. Housekeeping supervisors and front office supervisors can earn about 25,000 to 40,000 after two or more years of experience. Moreover, hotel managers are paid attractive bonuses and commissions too.
Pros and Cons of Hotel Management
- You can travel a lot if you take a cruise or airline hospitality management.
- You can meet a lot of celebrities if you work in 5-star hotels.
- There will never be a dull moment. It is an exciting job.
- You can get bonuses, commissions and tips.
- You can work anywhere.
- This is not a 9 to 5 job. The job may be stressful as there is no limit to working hours.
- It may be difficult to please all customers. You will need a lot of patience.
- The job is sensitive to the economy of the country. It suffers when the economy is down.
- Starting salaries may be low.
- When you start as a trainee, you have to do all the petty jobs that you may not like.
How do I get there?
A couple of decades ago, hotel management was not very popular
in India. Today, it is one of the most popular careers because of
the myriads of opportunities. India is one of the most sought after
tourist destinations. Every day many hotels are opened in India. So
the future prospects for hotel management are high. Moreover, job
opportunities are not limited to hotels alone.
To reach the top position faster, you should master your soft skills, go for training or internship in top hotels and find the niche in which you are interested.
Training / Educational requirements for professionals pursuing Hotel Management
There are many UG courses in Hotel Management for a candidate to
choose from after completing Class XII with a minimum of 50%. They
are listed here:
- B.Sc in Hospitality and Hotel Administration
- B.Sc in Hotel Management and Catering
- B.H.M – Bachelor of Hotel Management
- BBA in Hotel Management
- B.A in Tourism and Hotel Management
- B.A in International Hospitality Management
- B.H.M.C.T – Bachelor of Hotel Management and Catering Technology
If a candidate fails to score 50% marks, there are many diploma
courses. After completing the UG course, you can go for one of the
following PG courses:
- M.SC in Hotel Management and Catering
- M.SC in Hotel Management and Tourism
- M.SC in Hotel Management and Hospitality
- M.H.M – Master of Hotel Management
- M.B.A in Hotel Management
- M.B.A in Hotel Management and Tourism
- M.B.A in Hotel Management, Catering and Tourism
- M.T.H.M – Master in Tourism and Hotel Management
If you want to get into the top institutions, there are many
national and state-level entrance exams.
- NCHM JEE to study B.SC in Hotel Management and Catering Technology (3 years) in 21 National levels, 16 State level and 15 private institutions.
- International Institute of Hotel Management Electronic Common Hospitality Admission Test (e-CHAT) to study B.SC in Hotel Management and Catering Technology (3 years) in IIHM in Delhi, Kolkata, Bangalore, Pune, Hyderabad, Jaipur and Ahmedabad.
- Undergraduate Aptitude test conducted by All India Management Association to study in YSR NITHM in Hyderabad, Vidya Jyoti Institutions in Raipur, SRM in Chennai, Goa University and CITMS in Durgapur.
- There are also Hotel-specific entrance exams conducted by Oberoi, IHM Aurangabad and Ecole Hoteliere Lavasa.
How much does it cost?
The total cost would be about 2.5 lakh for Government Colleges, 3 lakh for Government affiliated colleges and around 6 lakhs for top private colleges. The fee is about Rs 50,000 for diploma courses. The fee varies from college to college and the facilities provided by colleges. You should make sure that the fee charged is justified before entering into an institution to avoid future regrets.
What are the Top Colleges in Hotel Management?
The Outlook magazine has ranked the Hotel Management colleges in
India based on academics, placement, infrastructure, selection
process and personality development.
Rank of College
Name of College, City
Programme Fees (in Rs)
Around Rs 60,000 per semester
Around Rs 10,00,000 for 4-year course in BHM
Around Rs 65,000 per semester
Around Rs 65,000 per semester
Around Rs 65,000 per semester
Around 1,85,000 per year
Around 1,00,000 per year
Books and Study Materials
- Hotel Front Office Management by James A. Bardi
- Hotel and Hospitality Management by Prakash Thalwar
- Hotel Management: Understanding The Hospitality Industry by Jason Allan Scott
- The Heart of Hospitality by Micah Solomon
- 100 Tips To Hoteliers by Peter Venison
- Professional Front Office Management by Robert H. Woods
What if this career does not work out for me? What are the other options for a person with these credentials?
This is a good career for people who are interested in the
service industry, but some may feel this does not work for them. If
you are one of them, don’t worry. You have other alternatives.
- You can start your own hotel
- You can complete post-graduation and can take up a teaching job in Hotel Management Institutions
- You can take up jobs like Entertainment Managers, Travel Counselor and Event Planners, etc.
|Content on this page is by Career Expert
Mrs. Kum Kum Tandon
MA (Psychology), M.Ed, Diploma in Educational Psychology, Vocational Guidance & Counseling (NCERT, Delhi) | View Complete Profile