Metro Institute Sydney Counselling

The Student Support Officer is responsible for the care and maintenance of student welfare under the ESOS framework. The officer must extend support to students if they are facing challenges in their domestic circumstances, within reason, and to help the student maintain course performance. These support services are provided without cost to the students. It may include accommodation, attendance, financial troubles, facilities and resources, visa-related concerns, complaints/appeals, family matters or relationship concerns, legal assistance, sexual harassment or employment rights.

Essentially, the Metro Institute's campus is a safe, protected and welcoming space where students can study, enjoy and build lasting friendships with their peers. Considering its robust Student Support Services & Resources, it would be fair to say that Metro Institute is the go-to choice for students seeking vocational training in business, leadership, management or community service.

After the application is emailed along with the required documents, the Administration Manager of Metro Institute will verify the form for completeness. Once the reviewing is done and application is found suitable, the institute will issue a Letter of Offer, which remains valid for 30 days. Also, an invoice for initial payment of the fees is issued along with a Student Acceptance Agreement for the applicant to review. This agreement, once accepted by the student, remains a binding contract between the student and Metro Institute. It is governed by the laws of the Commonwealth of Australia and the State of NSW.
The students will be allowed to commence the course only after the due amount is paid to the institute. To be eligible for a course, the candidate has to make the course payment while returning the signed Student Acceptance Agreement to the Metro Institute. The payments that are made in advance to the institute are protected under the conditions of Tuition Protection Service.

Absolutely yes! The institute is committed to providing a safe, equitable and effective learning environment for all. There is a thorough set of campus and classroom guidelines to be followed by the students to build a peaceful community. They are communicated during orientation and introduction, website, handbook, written communication, special notices, flyers and posters. There is a strict guideline to respect all nationalities, religions, cultures and genders. Any violator is reported to the concerned authority. Their training methodology and assessments are student-centric. Integrity and ethics are the institute's top priorities, ensuring a welcoming environment for everyone.