Metro Institute Sydney

The Student Support Officer is responsible for the care and maintenance of student welfare under the ESOS framework. The officer must extend support to students if they are facing challenges in their domestic circumstances, within reason, and to help the student maintain course performance. These support services are provided without cost to the students. It may include accommodation, attendance, financial troubles, facilities and resources, visa-related concerns, complaints/appeals, family matters or relationship concerns, legal assistance, sexual harassment or employment rights.

Essentially, the Metro Institute's campus is a safe, protected and welcoming space where students can study, enjoy and build lasting friendships with their peers. Considering its robust Student Support Services & Resources, it would be fair to say that Metro Institute is the go-to choice for students seeking vocational training in business, leadership, management or community service.

After the application is emailed along with the required documents, the Administration Manager of Metro Institute will verify the form for completeness. Once the reviewing is done and application is found suitable, the institute will issue a Letter of Offer, which remains valid for 30 days. Also, an invoice for initial payment of the fees is issued along with a Student Acceptance Agreement for the applicant to review. This agreement, once accepted by the student, remains a binding contract between the student and Metro Institute. It is governed by the laws of the Commonwealth of Australia and the State of NSW.
The students will be allowed to commence the course only after the due amount is paid to the institute. To be eligible for a course, the candidate has to make the course payment while returning the signed Student Acceptance Agreement to the Metro Institute. The payments that are made in advance to the institute are protected under the conditions of Tuition Protection Service.

Yes, like any other educational institution, Metro Institute also has a strong student support system. It offers guidance to students and assists them in various situations. If you facing any physical challenges or finding it difficult to cope up with the course material, you can approach their student support. You can also take advise on financial, legal or personal matters, within reason. There is counselling support to provide guidance related to career goals and educational progress. Besides the basic support, you will also find a lot of student-oriented engagement activities to network with your peers. For international student, Metro Institute is very welcoming and safe educational institute.

Yes, you can work part-time while pursuing your Diploma from the Metro Institute. There is no restriction from the institute; however, your employment cannot be used as an excuse to be absent in the classes or why you did not appear for the required tests/examinations or other activities. You need to manage your work and studies smartly so that you get the desired qualification for the course that you intend to pursue from Metro Institute. You will be issued the qualification only after you have completed the course to the satisfaction of the institute. In fact, pursuing a business or leadership course can boost your chances of getting employment while you are still enrolled in the course.