Ground Services

A Ground Staff course provide specific knowledge about Airport Operations, Ground Management, Aviation Security, Passenger Handling, Personality Development, etc. Some of the main subjects taught in Ground Staff course are:

Applicants who wish to work as ground staff must meet the following requirements in order to be admitted to an institution:
1. For an undergraduate degree, diploma, or certification, the applicant needs to graduate from an accredited board in Class 12 with any stream.
2. A 50% degree in a subject connected to aviation or the airline business is required for a postgraduate degree.

Airport Ground Staff require exemplary customer service skills to assist passengers during check-in and boarding, contributing to a positive travel experience. Strong communication skills are essential for clear coordination with passengers, team members, and air traffic control, ensuring smooth ground operations. Adaptability and effective problem-solving are critical in the dynamic airport environment, allowing Ground Staff to proactively address challenges such as flight delays or unexpected issues, ultimately maintaining operational efficiency and passenger satisfaction.

Yes, candidates can apply for the Ground Staff position after completing their class 12th in any stream or with an equivalent degree. Candidates may register for several aviation management courses after passing the 12th-grade exam. To receive better placement, candidates must maintain an exam score of 65% or higher. One must have completed their studies in science or engineering to sit for the AME CET exam. Candidates can begin preparing for the entrance exams for graduate programmes such as the CAT, MAT, XAT.

There are plenty of roles and responsibilities handled by Ground Staff employees at an Airport. However, here are a few basic duties:

• Answering inquiries and extending a warm welcome to travelers.

• Registering bags.

• Arranging for reservations.

• Selling passes for flights.

• supplying refreshments to airplanes.

• Aircraft cleaning.

• Helping passengers with disabilities or small children.

• Providing travelers with information.

In the previous 5 to 6 years, there has been an exponential increase in domestic and international air traffic, leading to a flood-like situation in the civil aviation industry. Every few weeks, the Ministry of Civil Aviation releases new regulations on the construction of new airports, the upgrading of existing airports, and the rationalisation of flight fares to make them more appealing. As a result, there is a significant need for experienced airport Ground Staff. According to Naukri.com, the average salary of Ground Staff in India is between INR 3.2 LPA to INR 4.6 LPA.

Ground Staff courses are intended to give people the abilities and information needed for a variety of jobs related to airport operations. A variety of subjects are covered in these courses, including customer service, baggage management, airport security, check-in processes, and passenger handling.

In Ground Staff courses, students gain knowledge of safety procedures, aviation laws, and efficient communication techniques. The Ground Staff courses aim to equip students for careers as ground crew members so they can help make airport operations run smoothly and give passengers a good experience. 

The Ground Staff Training Programme at Orient Flights Civil Aviation Academy costs between INR 60,000 and INR 1.5 lakh, based on course details and duration. The most accurate and current pricing structure can be found on the academy's official website or by contacting their admissions office directly.