NTA to launch AI helpline for JEE Mains exam queries

The proposed service is expected to help candidates obtain answers to common questions concerning examination procedures, registration, eligibility requirements, application forms and other related matters.

NTA to launch AI helpline to answer JEE Mains exam queries

The National Testing Agency (NTA) has decided to roll out an AI powered helpline number that will assist candidates with queries on filling applications for entrance examination, like JEE Main and NEET UG. As per reports, the agency is repurposing the toll-free number 1800 180 47 47 for the proposed AI-powered service. The helpline is currently being tested, and an official announcement regarding its public launch is awaited.

This will enable candidates to receive instant assistance with regard to queries related to the exam like registration, form filling, document, fee submission as well as other queries like eligibility, examination procedure.

Currently, candidates get assistance through phone numbers such as 011-40759000 and 011-69227700, as well as through emails.

NTA organizes many of the largest entrance examinations in the country such as JEE Main, NEET UG, CUET, and UGC NET. Each year, lakhs of candidates appear for the application of these examinations. During the time of application process, the helpdesk of NTA receives many queries related to the application process. In the past, candidates had complained about delay in response that led to this initiative.

The AI helpline will help ease the load on human resources so that grievances of complex nature could be sorted out quickly.

JEE Mains 2027 Latest Updates

The NTA has recently announced JEE Main 2027 exam date for session 1 exam. As per the schedule, the exam will be held on January 22, 23, 24, 28, 29 and 30. NTA has also kept January 31 as a buffer day for the session 1 exam.

JEE Mains registration date 2027 is yet to be announced. The registration is expected to begin by the end of this month, considering the previous year timeline.

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