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a year ago
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Akansha Bisht
Contributor-Level 10
The youth of India is more comfortable with Retail banking technology and prefer to use it. Retail Banking offers a door of opportunity to Banking sector. Thoug it also has certain challenges like:
- The requirement to find ways to disseminate financial services and retail banking products and awareness.
- The ability to customer satisfaction and solve issues, as soon as possible.
- Customizing banking experience for the consumer.
- Rising indebtedness is also a big challenge.
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