The Department of Posts (DoP) Making Communication Easy !

For more than 150 years, the Department of Posts (DoP) has been the backbone of India's communication and has played a crucial role in the country's socio-economic development. With 155,015 post offices covering 2.97 million sq km, the Department of Posts has the widest postal operation in the world.

From sorting mail at railway stations at night, to handling customer complaints at the post office, managing operations in far-flung villages, and educating and motivating corporate clients to use the service, the Indian Postal Service provides a great opportunity to be part of a professionally run organization while serving the nation.

"With 1,55,015 post offices, the Department of Posts has the most widely distributed postal operation in the world. It stands committed to fulfill its Universal Service Obligation of delivering to the last person (across) the last mile," says Dr Kushal Pathak, director, Project Management Unit, DoP.

Officers for the Indian Postal Service (IPS) are recruited through the Civil Service Examination conducted by Union Public Service Commission.

After clearing the UPSC-administered exam, a probationer has to complete a foundation course at the Lal Bahadur Shastri National Academy of Administration (LBSNAA) in Mussoorie. S/he then proceeds to the Postal Staff College, India situated at Ghaziabad for professional training.

During this period, probationers are given grassroots-level training in managing postal services. They are also given insights into leadership values, personnel management, management of business and overall personality development. For hands-on training, a probationer is required to work as a Postmaster, Inspector, Manager Marketing, and Assistant Superintendent of Post Offices, to acquaint officers with the field-level work.