Ground Staff Career Guide: Roles, Salary 2025 & Future Scope

Customer Service Agents (CSA)

Responsible for assisting passengers with check-ins, reservations, baggage handling, and addressing queries related to flights.

INR 3.1 LPA

Cabin Operations Executives

Ensures smooth coordination between cabin crew and ground operations, managing necessary documents and schedules.

INR 2.9 LPA

Ramp Service Agents

Focuses on the logistics of aircraft handling, including baggage loading and unloading, aircraft fueling, and maintenance support.

INR 2.8 LPA

Passenger Handling Staffs

Manages passenger interactions during boarding and deboarding, as well as ticketing and flight information assistance.

INR 2.7 LPA

Security Officers

Ensures airport security by screening passengers and luggage and monitoring safety protocols.

INR 4.8 LPA

Bhadra International

Air India

Vistara

Indian Airlines

Jet Airways

Spice Jet

IndiGo

Akasa Air

Airline Operations

Involves ticketing, check-in, boarding assistance, and ensuring on-time flight services.

Baggage & Cargo Handling

Focuses on managing luggage, cargo logistics, and coordination with the flight crew.

Customer Service

Handles passenger queries, provides information, and ensures overall customer satisfaction.

Ramp & Technical Support

Includes guiding aircraft during parking, refueling coordination, and basic safety checks.

Security Services

Ensures safety protocols, screens passengers, and monitors restricted airport zones.

Airport Administration

Involves backend operations, coordination between departments, and staff management.

Panache Academy Ahmedabad Placements

4.2 LPA

Panache Academy Vadodara Placements

4.2 LPA

Panache Academy Indore Placements

4.2 LPA

Wingsss Aviation and Hospitality Pune Placements

4.2 LPA

Panache Academy Goa Placements

4.2 LPA

Skybird Aviation Bengaluru Placements

3.96 LPA

Skybird Aviation Hyderabad Placements

3.96 LPA

Speed Jet Aviation

3 LPA