Ground Staff Career Guide: Roles, Salary 2025 & Future Scope

Parul ThapaAssistant Manager
Ground staff oversee the smooth operations at the airport, and their salaries vary based on role, experience, and the airline they work for. The top recruiters who are always on the lookout for Ground Staff freshers are Bhadra International, Air India, Vistara, Indian Airlines, etc.
Top Ground Staff Jobs
Refer to the table below showcasing popular Ground Staff job profiles along with their average salaries.
|
Ground Staff Jobs |
Description |
Ground Staff Salary |
|---|---|---|
|
Customer Service Agents (CSA) |
Responsible for assisting passengers with check-ins, reservations, baggage handling, and addressing queries related to flights. |
INR 3.1 LPA |
|
Cabin Operations Executives |
Ensures smooth coordination between cabin crew and ground operations, managing necessary documents and schedules. |
INR 2.9 LPA |
|
Ramp Service Agents |
Focuses on the logistics of aircraft handling, including baggage loading and unloading, aircraft fueling, and maintenance support. |
INR 2.8 LPA |
|
Passenger Handling Staffs |
Manages passenger interactions during boarding and deboarding, as well as ticketing and flight information assistance. |
INR 2.7 LPA |
|
Security Officers |
Ensures airport security by screening passengers and luggage and monitoring safety protocols. |
INR 4.8 LPA |
Salary data is from Ambitionbox.com
Top Recruiters in Ground Staff
Refer to the table for the top Recruiters in the Ground Staff field:
|
Ground Staff Top Recruiters |
|
|---|---|
|
Bhadra International |
Air India |
|
Vistara |
Indian Airlines |
|
Jet Airways |
Spice Jet |
|
IndiGo |
Akasa Air |
Ground Staff Jobs: Core Sectors
Refer to the table for more info:
|
Core Sector |
Role Description |
|---|---|
|
Airline Operations |
Involves ticketing, check-in, boarding assistance, and ensuring on-time flight services. |
|
Baggage & Cargo Handling |
Focuses on managing luggage, cargo logistics, and coordination with the flight crew. |
|
Customer Service |
Handles passenger queries, provides information, and ensures overall customer satisfaction. |
|
Ramp & Technical Support |
Includes guiding aircraft during parking, refueling coordination, and basic safety checks. |
|
Security Services |
Ensures safety protocols, screens passengers, and monitors restricted airport zones. |
|
Airport Administration |
Involves backend operations, coordination between departments, and staff management. |
Ground Staff Placements
Check the table below to see the list of best colleges that offer high placements to Ground Staff graduates in India:
|
Colleges |
Average Package (INR) |
|---|---|
|
4.2 LPA |
|
|
4.2 LPA |
|
|
4.2 LPA |
|
|
4.2 LPA |
|
|
4.2 LPA |
|
|
3.96 LPA |
|
|
3.96 LPA |
|
|
3 LPA |
Source: Official website/media reports/NIRF website, and may vary.
- Popular Ground Staff Colleges in India
- Popular Private Ground Staff Colleges in India
- Popular Exams
- Popular Ground Staff UG Courses
- Popular Ground Staff PG Courses
Popular Ground Staff Colleges in India
Popular Private Ground Staff Colleges in India
Popular Exams
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Popular Ground Staff UG Courses
UG Courses
- UG Diploma
17 Colleges
- BBA
1 College
Popular Ground Staff PG Courses
PG Courses
- PG Diploma
2 Colleges
- MBA/PGDM
1 College
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